Global Audit Confirmations
As of 5/1/2023, JPMorgan Chase Bank, N.A. acquired, among other things, certain assets of First Republic Bank from the FDIC as receiver. Effective 9/25/2023, requests should be sent to designated requestor departments under JPMorgan Chase Bank, N.A.
This page is specific to corporate audit confirmation submission requests. For Consumer Requests such as HUD, Medicaid, or Reference Letter, or Immigration Response requests, please visit https://www.chase.com/digital/resources/consumer-verification-requests
We have two convenient electronic options to submit requests for audit confirmations via BankVOD.com and Confirmation.com. Please review submission instructions for all details.
Audit Confirmation
In preparation for the upcoming audit season, we're taking steps to ensure that your Audit Confirmation requests are handled in a timely and efficient manner.
General Information
- Requests completed by the Global Audit Confirmations teams are returned within 5 business days and within 10 business days during peak season (January – March).
- Many requests can be submitted through electronic means; you can find the specific instructions for each product as you navigate the site. Where accepted, electronic means is encouraged.
- Requests received with missing or incomplete information, or not authorized appropriately, will be returned to the requestor.
Preferred Submission Method
- Preferred method is submission via automated methods, (ex. BankVOD, Confirmation.com, etc.). Please refer to Submission Instructions for the Responder and Form if/when using Confirmation.com. Using the incorrect forms can cause delays and even incomplete responses.
- NOTE: Requests not submitted through automated methods can take additional days for fulfillment.
- Requests sent outside of electronic methods must include a request letter authorized by an approved account owner. Account identifiers/account numbers must be included on the request letter submitted.
Batch Upload Instructions
- Some requests with multiple accounts/entities can be submitted using the Batch Upload Accounts feature on Confirmation.com: Batch Upload Accounts (Financial).
- Batch Upload is not currently available for Investment Banking products.
Required Information To Complete A Confirmation
- Signer Authorization Requirements – All incoming requests must be submitted with approval from an authorized account signer. When providing authorized signers, it's best to have individuals with "account level" authority that handle transactions and account business regularly approve your request.
- Information Required – Written requests must include an "as of" date and an account identifier or account number. Review the submission instructions and products to determine account identifier(s) needed.
What request types cannot be fulfilled by the Global Audit Confirmations team?
- Agreement terms
- Agreement descriptions
- Collateral details
- Private Banking (PB) accounts
- Any request that requires altering/redacting/customizing original JPMC records
- Debit card numbers - please provide the DDA number that the debit card is tied to for confirmation information
- Virtual products - please provide the DDA number that the virtual product is tied to for confirmation information
