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Online account management support

Get help with managing your payments account and processing transactions on chase.com (Chase Business Online) as part of the Chase POS system.

 

Explore features

Meet your online account management portal

 

If you use the Chase POS system, you can access all the digital and online features of your payments account on chase.com (also called Chase Business Online).

Accept payments online in three easy steps

 

Here’s how to take your first payment on chase.com.

1

Sign in

 

Log in to chase.com using your existing account credentials or sign up here first.

2

Access Chase POS system

 

Make sure you’ve enrolled to accept payments. Go here first if you’re not sure.

3

Get paid

 

Accept your first payment using the integrated features built into your account.

Online payments account features

Here is everything you can do

Online payments account FAQs

 

Ready to get the most out of chase.com? Explore these frequently asked questions.

 

Yes, you can link your personal accounts to your Chase Business Online profile. This lets you easily access and move money between accounts with a single User ID and Password.

With Chase Business Online, there are multiple ways to get paid:

  • Send invoices and get paid by card, check or Zelle
  • Send payment links
  • Accept card payments with manual entry

To check out with your catalog:

  1. From your account overview, choose More next to your Chase Business Complete Banking account tile
  2. Choose Accept card payments
  3. Choose Itemized sale
  4. Choose Add from catalog under Sale details
  5. Choose your desired item(s) or search by item name
  6. Choose Manage catalog to make general edits to your inventory. (Note: This will cancel your new sale in progress)
  7. Choose Add
  8. Add an optional memo on the sale screen (Note: Memo required for transactions $500 and above)
  9. Add optional tips, taxes or discounts
  10. Choose Manual entry or send a Payment link
  11. Choose Charge

To complete a quick sale:

  1. Make sure Quick sale is enabled
  2. Enter the amount under Sale details
  3. Add an optional memo on the sale screen (Note: Memos are required for transactions $500 and above)
  4. Add optional tips, taxes or discounts
  5. Choose Manual entry or send a Payment link
  6. Choose Charge

For more information on adding tips, taxes or discounts and other transaction support, visit this page.

To learn how to add users and manage their access levels, visit our access and security support page.

Don’t see what you need?

 

Call our Support Team at 888-659-4961, available Monday to Friday, 9:00 AM to 8:00 PM Eastern Time, or contact payment.support@chase.com. You can also check out our support topics to find the answers to frequently asked questions.

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