Order supplies support
Whether you are running short on paper, want more payment brand stickers or need an accessory, you’ll find all the information you need here for any supply orders. Make sure you have an open merchant services account before placing any order.
Who should I call?
Chase
- Payment brand stickers
- Cables, terminal stands and any other accessories
Call 1-888-886-8869
How do I order more printing paper for my terminal?
There is no need to call Chase to order more paper for your terminal, to make things easier for you, simply contact Maxwell, a Chase-preferred paper provider. Depending on your preference, you can give them a call or place the order directly on their website.
- To place an order online, visit www.maxwellcardtechnology.com Choose paper then thermal, or your desired paper
- To place an order via phone, call 1-855-561-6406 and choose option number one. You can give them a call Monday to Friday, between 7:30 AM and 8:00 PM ET
When calling ensure that you have your merchant details and any other needed information such as shipping and contact address. Maxwell representatives will verify your name, business address and phone number. Once your order has been submitted, Maxwell will use the business email address on file to send tracking information once the order has shipped.
How do I order a new cable or an accessory?
If you need to order a new power cable, a new stand or any accessories for your device, gives us a call on 1-888-886-8869. One of our customer service representative will walk you through the different options available.
How do I order payment brand stickers?
If you would like to order payment brand stickers, simply give us a call 1-888-886-8869 so we can assist you.