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We’ve enhanced our platform for chase.com. For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.

Fraud Protection Services

Fraud Protection Services

Help protect your cash flow against fraud by enrolling in these services.

Check Monitoring

Review and approve checks presented for payment, set payment limits and sign up for alerts.

Check Protection Services

Let us validate checks presented for payment (and note discrepancies) based on information you provide us.

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ACH Debit Block

Block all ACH debits from your accounts or tell us who you’d like to authorize to make debits.

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Helpful tips

Our how-to videos show you how to get things done. You’ll find solutions for account management, payments, security and more.

Additional Business Banking Services

Learn more about our business services to manage your account, make account transfers and grow your business. 

Account Alerts

Receive text, email, push or phone alerts.

Chase Business Services

Business solutions that provide easy ways to accept and make payments.

Account Transfers

Easily move money between your accounts.

Online Banking

Manage your account from virtually anywhere, at any time, with online banking.

Frequently Asked Questions

How do I report fraud?

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If you think you have an issue with fraud on your account, please contact us at 1-800-242-7338 for assistance.

I want to know more about Chase Fraud Protection Services.

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Chase Fraud Protection Services help you safeguard your business by minimizing your exposure to check fraud and ACH debit fraud. We offer three types of fraud protection that you can activate, depending on your business checking account type:
 

  • Check Monitoring—This is complimentary for all Chase business checking customers. Check Monitoring allows you to set an amount limit for checks you want to verify. Checks over this threshold are sent to your dashboard for review. Checks that aren't verified by 4 p.m. local time will be approved and paid. This feature is especially helpful if your business typically pays the same people or vendors and you have enough time to review checks.
  • Check Protection Services—Chase will validate checks presented for payment based on information you provide. If the check doesn’t match the information you provided (or if you didn't provide any information), Chase will send the check to your dashboard for review. Any check not verified by 4 p.m. local time will be returned unpaid. Check Protection Services are most helpful to customers who typically need to manage a high volume of checks and could benefit from additional support. This feature is only available to Chase Performance Business Checking®, Chase Platinum Business Checking℠ and Chase Analysis Business Checking accounts.
  • ACH debit block—You can block all ACH debit transactions or tell us who is authorized to post ACH debit transactions to your account. If your account is eligible, you can sign up for either Check Monitoring or Check Protection Services but not both. ACH debit block is most helpful to customers who regularly use ACH and can benefit from additional safeguards. This feature is only available to Chase Performance Business Checking®, Chase Platinum Business Checking℠ and Chase Analysis Business Checking accounts.

How much do these services cost?

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Check Monitoring is a complimentary service for all Chase business checking customers. Check Protection Services and ACH debit block are both complimentary, but are only available to Chase Performance Business Checking® and Chase Platinum Business Checking℠ accounts.

Why can’t I sign up for Check Protection Services or ACH debit block?

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Check Protection Services and ACH debit block are both complimentary, but are only available to Chase Performance Business Checking® and Chase Platinum Business Checking℠ accounts. If your account is eligible, you can sign up for either Check Monitoring or Check Protection Services but not both. If interested, you can upgrade your account. Set up an appointment or go to your local branch to get started.

Fraud Protection Services consists of the Positive Pay Service (“Positive Pay Service” or “Check Protection Services”), the Reverse Positive Pay Service (“Reverse Positive Pay” or “Check Monitoring”), and the ACH Debit Block Service.