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Fraud Protection Services

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Fraud Protection Services

Help protect your business from costly fraud

As a Chase business client, you have easy-to-use online tools to help protect your accounts. Account Alerts allows you to monitor transactions, plus you can monitor and control check payments or returns with Positive Pay and Reverse Positive Pay.

Enroll now

Positive Pay

Chase reviews checks submitted to your account. If any appear to be fraudulent, we alert you so you can determine whether they should be paid or returned.

How it works:

You upload information about checks you’ve written
We compare your records to the checks presented for payment
We present a list of suspicious checks as “exceptions” on Chase Business Online and you decide to pay or return the check
We’ll return all exception checks you don’t review

Reverse Positive Pay

Allows you to monitor and review checks. You tell us whether to pay or reject any checks. Plus, you can adjust check payment amounts if the check value was misread.

How it works:

Determine which checks you see by setting a dollar amount threshold
Decide which of the above-threshold checks we should pay or return
We’ll pay all below-threshold checks and checks you don’t review

Additional Services

Account Alerts

Keep tabs on your account activity.

Learn more about Account Alerts

Chase Business Services

Business solutions that provide easy ways to accept and make payments.

Learn more about Chase Business Services

Account Transfers

Easily move money between your accounts.

Learn moreabout Account Transfers

Opportunities for Military Professionals

Chase is committed to helping our military community start and grow businesses.

Learn moreabout Opportunities for Military Professionals

Frequently Asked Questions

How do I report fraud?

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If you think you have an issue with fraud on your account, please contact us at 1-800-242-7338 for assistance.

I want to know more about Chase Fraud Protection Services.

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Chase Fraud Protection Services helps you to safeguard your business by minimizing your exposure to check fraud. We offer two types of fraud protection:

Positive Pay – This service compares the details of checks you’ve provided to Chase to checks presented to your account for payment. If there are any discrepancies, you will be alerted so you can make the decision to pay or return the check. Certain fees may apply.
Reverse Positive Pay – This service provides you with the opportunity to review checks presented to you that are over a threshold amount you select. We’ll alert you when a check is presented for payment that exceeds your preset threshold, so you can decide to pay or return the check. You can also adjust the amount of a check. Certain fees may apply.

To sign up or learn more about Chase Fraud Protection Services:

Log in to Chase Online.
Click "Account Management."
Click "Fraud Protection."

Chase's website and/or mobile terms, privacy and security policies don't apply to the site or app you're about to visit. Please review its terms, privacy and security policies to see how they apply to you. Chase isn’t responsible for (and doesn't provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name.

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