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Global Audit Confirmations

This page is specific to corporate audit confirmation submission requests. For Consumer Requests such as HUD, Medicaid, or Reference Letter, or Immigration Response requests, please visit https://www.chase.com/digital/resources/consumer-verification-requests

 

Audit Confirmation

 

General Information

  • Many requests can be submitted through electronic means; you can find the specific instructions for each product as you navigate the site. Where accepted, electronic means is encouraged.
  • Requests received with missing or incomplete information, or not authorized appropriately, will be returned to the requestor.
  • The standard SLA for audit confirmations is 10 business days. Requests can be completed within 5 business days, but requests with internal dependencies or missing information may take longer. Escalations are accepted after 5 business days.

Electronic Submission

  • Electronic Submission methods are available through BankVOD, Confirmation.com, or Circit. Please refer to our instructions and requirements for obtaining an audit confirmation. Before submitting a request, please ensure you have all required identifiers. Using the incorrect forms can cause denials, delays and even incomplete responses.
  • Fees are associated with electronic submissions. Information can be provided from the vendors directly.

Batch Upload Instructions

  • Some requests with multiple accounts/entities can be submitted using the Batch Upload Accounts feature on Confirmation.com: Batch Upload Accounts (Financial).
  • Batch Upload is not currently available for Investment Banking products.

Required Information To Complete A Confirmation

  • Signer Authorization Requirements – All incoming requests must be submitted with approval from an authorized account signer. When providing authorized signers, it's best to have individuals with "account level" authority that handle transactions and account business regularly approve your request.

What request types cannot be fulfilled by the Global Audit Confirmations team?

  • Agreement terms
  • Agreement descriptions
  • Collateral details
  • Private Banking (PB) accounts
  • Any request that requires altering/redacting/customizing original JPMC records
  • We are unable to confirm debit card and virtual accounts. We can only confirm balances for demand deposit accounts (DDA) that are associated with the debit card and/or virtual accounts.