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We’ve enhanced our platform for chase.com. For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.

Chase QuickPay® with Zelle®

Quickly receive or send payments

Enroll in Chase QuickPay® with Zelle®

Chase QuickPay® with Zelle®

Use Zelle to get paid, or send payments to eligible suppliers and vendors in moments. It’s free to Chase customers and available 24/7 on your Chase Mobile® app or chase.com.

Easy and convenient

Millions of consumers already have access to Zelle through their financial institution, so even non-Chase customers can use it. No check or cash needed. Just share your U.S. mobile number or email address to send or receive money on the go, from anywhere.

Keep money separate

Receive, request or send payments, typically in moments, using the email address or U.S. mobile number connected to your business so you can keep your personal and business transactions separate.

Secure

Your account information stays protected. We have multiple security checks within Chase QuickPay® with Zelle® to help you send and receive money to and from the right person. Only send money with Zelle to people and businesses you trust.

How to use Zelle

Here are some simple steps to help you enroll, send or request payments using Zelle:

Getting started

  • Sign on to the Chase Mobile app or go to Chase Business Online.
  • Select “Chase QuickPay® with Zelle®” from the navigation menu on the top left of the main screen in the Chase Mobile app, or from the “Pay and Transfer” drop-down on Chase Business Online.
  • Enter your email address or U.S. mobile number.
  • Read and accept the service terms.
  • Enter the code from your verification message (if required).
  • Choose “activate” to enroll.

Sending payments

  • Select “Chase QuickPay® with Zelle®” from the navigation menu on the top left of the main screen in the Chase Mobile app, or from the “Pay and Transfer” drop-down on Chase Business Online.
  • Choose a trusted recipient from your contact list or add a new one.
  • Follow the prompts to verify and complete the transaction.
  • You'll receive confirmation of the sent payment.

Requesting payments

  • Select “Chase QuickPay® with Zelle®” from the navigation menu on the top left of the main screen in the Chase Mobile app, or from the “Pay and Transfer" drop-down on Chase Business Online.
  • Choose a customer from your contact list or add a new one. If the person you’re requesting payment from isn't yet enrolled with Zelle, you must send the request to their email address.
  • Follow the prompts to request payment.
  • You'll receive confirmation of the request sent.

Additional services

Online Banking

Manage your finances online.

Access & Security Manager

Delegate how employees can manage your online account, pay vendors or process payroll.

Chase QuickDepositSM

Deposit checks without going to a branch.

Merchant Services

Solutions to help you accept card payments at the counter, on the go and online.

Frequently Asked Questions

What is Chase QuickPay® with Zelle®?

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Chase QuickPay® with Zelle® or "Zelle" gives you a fast, easy and convenient way to send money to and receive money from customers and eligible businesses with just your email address or U.S. mobile phone number. Both parties need an eligible bank account in the U.S. enrolled with Zelle through their financial institution; only one needs an eligible Chase account. Funds are typically made available in moments when the recipient's email address or U.S. mobile number is already enrolled with Zelle. Business banking customers aren't able to send/receive payments to/from customers enrolled in the Zelle app using a debit card.

Is my business right for Chase QuickPay® with Zelle®?

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Businesses that are a good fit for Zelle typically receive payment by cash and check. A few examples of small businesses that may be a good fit include:
 

  • Health and beauty specialists: hairstylists, nail technicians and personal trainers
  • Home care providers: landscapers, contractors and pool technicians
  • Landlords collecting rent
  • Transport and limo services
  • Service providers: electricians, plumbers, accountants, consultants and financial planners

How can I use Chase QuickPay® with Zelle® to send/receive payments?

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You'll need a Chase business checking account that's enrolled with Zelle.
 

  • Go to chase.com and enroll to set up your profile first.
  • Next, follow the "Sending a Payment" steps above.
     

Note: At this time, business customers cannot send or receive payments to or from customers who are enrolled in the Zelle app using a debit card.

How do I enroll in Chase QuickPay® with Zelle®?

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Business checking clients can enroll in Chase QuickPay® with Zelle® through the Chase Mobile app or chase.com.

 

Small businesses aren't able to enroll in the Zelle app with a debit card, and cannot receive payments from consumers enrolled in the Zelle app using a debit card.

 

To enroll in the Chase Mobile app, check out the steps listed under "Getting Started."

 

If you're a Chase customer with a checking account but you don’t have a chase.com profile:

  • Go to chase.com and enroll to set up your profile first.
  • Next, follow the "Getting Started" steps above.

Is Chase QuickPay® with Zelle® free?

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Yes. You can use Chase QuickPay® with Zelle® to send and receive money at no charge. Message and data rates may apply depending on your mobile service provider.

When will the money be available?

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Timing for payments you send:

 

Money sent with Zelle is typically available to an enrolled recipient in moments.

 

If you send money to someone who isn't enrolled with Zelle, they'll receive a notification prompting them to enroll. After enrollment, the money will move directly to your recipient’s account, typically in moments.

 

If your payment is pending, we recommend confirming that the person you sent money to has enrolled with Zelle and that you entered the correct email address or U.S. mobile phone number.

 

Timing for payments you receive:
 

  • If you're already enrolled with Chase QuickPay® with Zelle®, money sent to you is typically available in moments.
  • If you're waiting to receive money, you should check to see if you've received a payment notification by email or text message.
  • If you haven't received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.

Are there limits to the amount of money I can send?

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The limits on how much money you can send depend on the type of account you're using:
 

  • From Chase business checking accounts, you can send up to $5,000 in a single transaction, up to $5,000 a day and $40,000 in a calendar month.
  • Keep in mind: Each financial institution that offers Zelle sets its own limits on the amounts their customers may send to others.

Is Chase QuickPay® with Zelle® secure?

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Your security matters to us. When you use Zelle, your recipients won't see your account number, and you won't see theirs.

 

We have multiple security checks within Chase QuickPay® with Zelle® to help you send and receive money to/from the right person. Always verify the details before you send/request payment and only send money to people and businesses you know and trust in order to avoid scams and protect your account.

Does Zelle or Chase offer payment protection?

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NEITHER Chase nor Zelle offers a protection program for any authorized payments made with Zelle—for example, if you don't receive the item you paid for or the item isn't as described or as you expected.

How do I keep my account protected?

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Make sure you only send money to people and businesses you know and trust to help avoid scams and protect your account.

How do I find who I want to send money to?

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You can sync your contacts from your mobile phone or add new trusted recipients using the customer’s email address or U.S. mobile number.

How do I split a charge from my account activity using Chase QuickPay® with Zelle®?

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  • To split a charge in the app, go to your credit card or checking account activity, swipe left on a charge until the "Split" button appears and choose "Split." This will take you into the Request and Split money flow within Zelle and from there you can choose or add contacts you’d like to split the charge with. If any of the people you're requesting money from aren't already enrolled with Zelle, you must use their email address.
  • If you’re not enrolled with Zelle and you have an eligible checking account, splitting a charge will take you to Zelle enrollment.
  • If you don’t see the "Split" button when you swipe left, you might have hidden your checking accounts or you may not have an eligible checking account.

Do non-Chase customers have to enroll in Chase QuickPay® with Zelle® to use it?

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Non-Chase consumer and business customers should enroll with Zelle through their financial institution’s mobile app or online banking.

I already use Chase QuickPay® with Zelle® through my personal bank account. How do I enroll to use Zelle with my business bank account?

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To enroll a business bank account with Zelle, you must use a different U.S. mobile number or email address than the one you used to enroll your personal bank account with Zelle. We recommend using the email address or U.S. mobile phone number associated with your business.

Why don’t I see some of my business checking accounts when I send or request money through Chase QuickPay® with Zelle®?

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You won't see accounts for businesses that you haven't explicitly enrolled with Zelle. Go to your Chase QuickPay® with Zelle® settings to add them.

Can I cancel a payment if I sent money using Chase QuickPay® with Zelle®?

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You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel and choose "Cancel This Payment." It's important to only send money to people and businesses you trust, and always ensure you've used the correct email address or U.S. mobile number when sending money.

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