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Business Tools

Customer Insights

A business intelligence platform with customer analytics that help you manage your bottom line. Exclusively available when you use J.P. Morgan for card payment processing.

Simple, actionable analytics to help you make better business decisions

See how Customer Insights can help you reach customers more effectively.

Chase Connect Customer Insights videoOpens Overlay

Boost your sales with our analytics

Keep an eye on your sales

Track daily card sales and historical trends, including for new and repeat customers

Get to know your customers

Understand your customers’ demographics and distance from your business

Learn how your customers shop

Explore customer purchasing habits, including spend, purchase time and channel

Gain insights on similar businesses

See how customers shop with similar businesses in your industry and location

Free business reporting, just one step away online

No additional setup or fees required

  • Customer Insights is provided at no additional cost to clients who use J.P. Morgan for payment processing
  • Simply sign in to your Chase Connect account to access Customer Insights whenever you need it

A powerful business intelligence platform at your fingertips

Reach your customers more effectively

Use customer demographics and purchasing patterns to improve your marketing and sales funnel

Make better strategic decisions

See how your customers shop with similar businesses so you can make your offerings and marketing more competitive

Run your business more efficiently

Learn when your customers shop and in what channels so you can make more efficient decisions about your operations and investments

Determine if it’s time to grow

Monitor your sales, new and repeat customers, and how far they are willing to travel to decide if your business is ready to expand

Unparalleled business intelligence to take that next step

Intuitive online business reports quickly bring you up to speed on your card sales and customer shopping behaviors and compares them to other businesses in your industry.

Robust customer insights

Robust customer insights

Deep dive into demographics and purchasing trends with data from J.P. Morgan, the #1 payment processing provider and issuer in the U.S.

Smart peer benchmarking

Smart peer benchmarking

Understand how your customers shop with similar businesses and competitors in your market.

Free reporting

Free reporting

Accept card payments with J.P. Morgan to get these analytic reports at no additional cost. Sign in to Chase Connect to review your insights anytime, anywhere.

For more information or to receive support for your Chase Connect account call Support 1-877-226-0071