Chase Auto Dealer Services Overview
Chase Auto provides auto dealerships with a full suite of retail lending and commercial products and services. Our team of experienced bankers and dealer relationship managers are dedicated to delivering the exceptional service needed to help dealers grow their business. We've been serving the automotive industry for more than 85 years and are part of JPMorganChase, a leading financial services firm.
Explore Solutions
Dealer Commercial Services
Choose from commercial banking solutions and services designed to meet your auto dealer financing needs.
Retail Lending
Put our comprehensive products and services to work for your customers.
Remarketing
Access pre-owned vehicles from a mix of manufacturers offered online and in-lane.
Featured articles
Auto Industry
Leslie Wims Morris named one of Automotive News’ 100 Leading Women
Chase Auto CEO Leslie Wims Morris is recognized among fellow CEOs, engineers, founders, marketers and financiers as the strategic thinkers reshaping the auto industry during a period of radical transformation.
Market Outlook
Jamie Dimon’s letter to shareholders
Our chairman and CEO discusses the current state of geopolitics, the economy — notably inflation, interest rates and tariffs — and banking.
Market Outlook
EYE ON THE MARKET
Michael Cembalest, Chairman of Market and Investment Strategy offers timely commentary on the economy, markets and investment portfolios.
Private Label Captive Finance
Chase Auto collaborates with these distinct brands to provide a full range of products and services, along with marketing campaigns to help drive sales and promote loyalty.
Dealer Resources
Chase Auto provides dealer resources and toolkits including a full range of retail services.
For dealer forms, please call 1-800-422-3102
For details about programs offered for a specific brand, please refer to our
brand toolkits available on Dealertrack® or RouteOne®.
Dealer Commercial Services
Chase Auto Dealer Commercial Services offers a broad range of commercial solutions to help manufacturers meet their marketing and sales goals by supporting the financing needs of their dealers. One of the largest bank dealer commercial services providers nationally, Chase Auto provides lending and/or depository solutions to more than 2,000 dealerships. Our experienced bankers offer financial expertise and a complete range of banking products. Get in touch with your banker or contact us today at Dealer.Commercial.Services@chase.com.
Car Floorplan Solutions
We’ll work to meet your inventory financing needs by creating financial solutions that make sense while improving your cash flow.
- Inventory financing for new, used, demo and service loaner vehicles
- Online account access
- Direct funding to national auctions
- Car Floorplan insurance program available through a nationally recognized insurance provider
Commercial Real Estate
Finance your commercial real estate needs with Chase:
- Purchase property
- Construct new buildings
- Expand existing facilities
- Upgrade showrooms
Credit and Financing
Improve your servicing and parts operation, acquire additional dealerships and more with:
- Acquisition financing
- Working capital financing
- Revolving line of credit
Commercial Banking
- Asset and wealth management
- Investment banking
Treasury Management Solutions
We have dedicated Treasury Management Officers (TMOs) who have more than 100 years of combined auto industry experience coupled with an in-depth knowledge of treasury products. Work with a banker and TMO on customized solutions including:
- Payables
- Receivables
- Information reporting
- Fraud mitigation
- Commercial card solutions
- Merchant services
- Liquidity and investments
Retail Lending
Chase Auto offers a broad range of products and services and a team of dealer relationship managers who are dedicated to helping you grow your business. If you're a current Chase dealer, talk with your Chase Dealer Relationship Manager about how you can take full advantage of our products and services. If you're not yet a Chase dealer, call our Chase Dealer Service Line at 1-800-223-5050.
Our offerings
- Full spectrum lending across credit tiers
- Flat fee programs
- Rate buy-down programs
- A range of financing options
- More than 100 dealer relationship managers nationwide
- Pre-owned vehicle financing programs
Digital Tools
- Interactive Matrix Callback on RouteOne and Dealertrack with up to 30 approved structures
- Use Matrix for simple term and/or finance amount changes that match one of the structure options
- Deal Rehash tool on RouteOne and Dealertrack
- Use Rehash for collateral changes, or term/finance amount changes not covered by the Matrix
- eContracting for immediate electronic verification, faster funding, reduced printing and shipping costs
- Step-by-step offer instructions to assist customers with lender referral approvals
Dealer Portals
- Decisions
- Payoff quotes
- Dealer Reserve statements
Chase Auto Preferred
- Participating dealers list their inventory on our digital marketplace, chase.com/cars
- Targeted marketing campaigns drive local Chase customers to dealer inventory
- When a customer selects one of your vehicles, we'll send that auto lead right to your CRM
Remarketing
Expand your vehicle offering with a mix of off-lease and repossessed vehicles from a variety of manufacturers — available online and in-lane to stock your inventory.
Off-lease vehicles are available throughout the remarketing cycle, so you can shop for the vehicles you need on your schedule.
You’ll find:
- Vehicles ranging from economy to luxury segments, including SUVs and trucks
- Immediate online availability nationwide
- Convenient ways to make purchases
Remarketing Resources
- Chase Auto Auction Calendar (PDF)
- Odometer Disclosure Statement (PDF)
- Aston Martin Remarketing
- Jaguar Private Label
- Land Rover Private Label
- Maserati USA Direct
- Subaru Sold
- Get pre-auction Bid Now and Buy Now access to Chase inventory at preferred ADESA® and Manheim auction locations