Contact Chase Student Loans

Log in to send us a secure email. 

 
 

Chase no longer offers private student loans. Please contact your school's financial aid office for assistance with private student loans.


Make a Payment Student borrowers may log in to make a payment online, or mail payments to:
PO Box 78044
Phoenix, AZ 85062-8044
Learn more about repaying your student loan.
Manage Your Account Student borrowers may log in to update their personal information, sign up for automatic debit payments, change their address or manage their account.
Students and cosigners may also contact us by phone, fax or mail.
Telephone
1-800-489-5005
Monday–Friday, 8:30 AM ET–8:30 PM
Fax
1-888-471-4807
Mail
Chase Student Loans
IN1-0103
PO Box 7013
Indianapolis, IN 46207
It's important that you let us know as soon as possible
if your graduation date has changed, you're no longer
attending school or you're having trouble making your
student loan payments. Call us at 1-800-489-5005,
Monday–Friday, 8:30 AM ET–8:30 PM.
If you're in the military and have questions about
benefits available to servicemembers, call us at
1-877-469-0110, 24 hours a day, seven days a week.