You can use Chase Online to transfer money to and from your Chase deposit accounts, including checking, savings, and money market accounts.
You can also transfer money from your Chase deposit accounts to your eligible credit accounts including Chase credit cards and certain other Chase loans and lines of credit such as your mortgage and home equity accounts.
Business Banking customers can also transfer money between Chase deposit accounts and their Business Line of Credit.
To find out which of your accounts are eligible for transfers using Chase Online, go to "Payments & Transfers," click "Make a Transfer," then use the To and From drop-down menus to see all eligible accounts.
(If an eligible account is not listed, it may be because you have not included it in your Chase Online accounts. To add an account, go to My Accounts and then click "Edit Accounts/Services.")
Yes, Business Banking customers can transfer money between eligible linked business and personal accounts. To protect the confidentiality of personal financial information, business customers can link business and personal accounts when there is only one authorized signer associated with the business account. If the signature card for the business account has multiple signers, business and personal accounts cannot be linked.
There's no need to sign up. All of the eligible credit accounts you include on your My Accounts page will automatically be displayed in the To and From drop-down menus to see all eligible accounts.
If it is a deposit or eligible credit account, it will automatically be available for transfers once you have added it to your Chase Online My Accounts. To add an account, go to your My Accounts page and then click "Edit Accounts/Services."
Yes, provided the transfer request is received by Chase by 6:30 PM Eastern time on a bank business day.
If the transfer has not yet been processed, find it on the Pending Transfers page, click "See details," click "Cancel," and then enter a new transfer with the correct account information.
If the transfer has already been processed, it will be listed on your Transfer History page. You'll have to make a new transfer to reverse the previous transfer, and then enter another new transfer with the correct account information.
If the transfer has not yet been processed, find it on the Pending Transfers page, click "See details," click "Edit," and then change the date and/or amount.
Yes, it's easy to schedule a repeating transfer to be made automatically at your choice of regular intervals such as weekly or monthly up until a specified end date, indefinitely, or for a specified number of times.
Future dated transfers, including repeating transfers, are processed on the morning of the following bank business day if the regular transfer date falls on a non-bank business day such as a weekend day or holiday.
The time it takes for a transfer to be reflected in your account information and for the money to become available to you varies depending upon when you make the transfer request and the accounts you use.
Current day money transfers between Chase deposit accounts will be reflected in the both accounts as soon as the transfer request is received by Chase and will be available for immediate cash withdrawal at ATMs and for online payments.
Current day money transfers to Chase deposit accounts must be received by Chase by 9 PM ET on any bank business day to be eligible for current day payment of off-line payments such as paper checks. Money transferred to Chase deposit accounts after 9 PM ET will be available for payment of offline items on the next bank business day.
Current day money transfers to Chase deposit accounts from eligible Chase business credit accounts will be reflected in both accounts as soon as the transfer request is received by Chase except transfers made on bank business days during certain periods, as follows: (a) transfers occurring between 11 PM ET and midnight on bank business days will be reflected in your accounts within Chase Online on the following bank business day and (b) transfers occurring between midnight ET and 4:30 AM ET on bank business days will be reflected in your accounts within Chase Online by 10 AM ET of the same bank business day.
Money transfers to Chase credit accounts must be received by Chase by the cutoff time of 6:30 PM Eastern Time on any bank business day to receive credit on that same bank business day; transfer requests to Chase credit accounts received on any non-Bank Business Day or after the Cut-off time on any bank business day will be processed on the next bank business day. Money transfers to Chase credit accounts are reflected in the Chase deposit account as soon as the transfer request is received by Chase but will not be reflected in the credit account on Chase Online until after the cut-off time on the transfer date (or until after the cut-off time of the next bank business day if the transfer request is future dated or is received by Chase after the cut-off time of the current day). Transfers to Chase credit products may be edited or canceled prior to the cut-off time on the transfer date.
Your transfer history gives you a list of all transfers we've processed and completed. It also shows any transfers we've tried unsuccessfully to make, then canceled and listed as "Not processed."
We may have listed a transfer as "not processed" because:
If you need help determining why we’ve listed a transfer as "not processed," please send an inquiry directly from the Transfer History page, or call Customer Service at 1-877 ChasePC (1-877-242-7372).
We'll try to complete the transfer later that same day and, if your funds are still not available, on the following bank business day. If there is still a lack of available funds after we make these attempts, we'll cancel the transaction and list it as "not processed" in your transfer history.
If you want to inquire about a transfer in your transfer history, click "Send inquiry" in the last column of the transfer's listing. If you want to inquire about a transfer that’s not in your transfer history, click where indicated above the list of transfers to get the proper form. You can also call Customer Service at 1-877-CHASEPC (1-877-242-7372).
Sign on again and click to see your last activity on Chase Online to see if the money transfer is listed. If so, make a note of the Chase reference number. For same-day money transfers, see your Account Details page to check if the transfer is listed and the balances were updated. For future dated money transfers, check pending transfers for the item. If the money transfer does not appear, it was not transmitted to Chase and you should reenter it.
If you need more instructions or are still having problems, click "Help with this page." If you still need help, call 1-877-CHASEPC (1-877-242-7372).