Chase is serious about safeguarding your personal information online. As a security measure, you may access your account information online from the Chase website only if you have registered with Chase Online.
Chase Online Banking uses Secure Socket Layer (SSL) technology to encrypt your personal information such as User Ids, Passwords, and account information over the internet. Any information provided to you is scrambled en route and decoded once it reaches your browser. Enroll for Chase Online here. If you have not enrolled and wish to review your account information, you may write to the address listed on your account statement, call 1-800-CHASE24 or visit one of our branches.
The internet is and will continue to be the source of many new opportunities. Those who get the most out of those opportunities will be those who use them wisely. Although the information below is not exhaustive, it contains some key points that will help you use the internet in a more secure manner. Use these points with caution and good judgment.
Information you provide via electronic forms on the Chase website is secure and encrypted in most instances. In other words, it is scrambled en route and decoded once it reaches Chase. You may check that your web session is secure by looking for a small lock symbol usually located in the lower corner of your web browser window. Current versions of leading web browsers indicate when a web page is encrypted for transmission through this symbol. You may also look for the letters "https://" at the beginning of your website URL in your web browser. The "s" means that the web connection is secure.
E-mail sent within the Chase.com website and Chase Online is secure. However, e-mail sent to us through other means may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. Therefore, we ask that you do not send confidential information such as social security or account numbers to us via an unsecured e-mail. Such communications should be sent to us via postal mail or you may call 1-800-CHASE24 or visit one of our branches.
The Chase Corporate Code of Conduct expresses our absolute commitment to integrity, our related corporate values and ethical standards and the associated business conduct we expect from all our employees. The Code of Conduct includes very specific guidelines concerning the safeguarding of confidential information, which includes customer information. In general, these guidelines limit employee access to confidential information, and limit the use and disclosure of such information to specifically authorized processes and transactions. If it is determined that employees have violated the Code of Conduct, corrective action may be taken, including immediate dismissal.
Verification of Practices
If you believe we have not complied with our stated privacy policies concerning our usage of personally identifiable information that we may collect over the Internet, or that information we have provided to you based upon your Internet activity is inaccurate, you may Contact Us.
Our website is directed at customers and potential customers, most of whom are adults. However, children may access our website and provide information. For example, they may request information concerning our products and services and apply for certain products and services such as student loans. Should children access our website, we are confident that parents will not judge any of the information provided as objectionable for viewing by their children. Parents can avail themselves of various software packages that are available to prevent their children from accessing websites which they deem to be inappropriate. Parents can choose to utilize this and other methods to limit the websites to which their children have access.