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CHASE OWNED PROPERTIES - FAQS
 
Definitions
Finding a property on this website
Creating a Chase Properties profile
Buying a Chase REO property
Financing
Other
Definitions
What is a bank-owned or "REO" property?
Real Estate Owned or "REO", is a banking term used to describe a property that was acquired by a bank, lender or servicer as a result of a foreclosure or deed-in-lieu of foreclosure. Once the foreclosure or deed-in-lieu of foreclosure process is completed, the title has been transferred and the property is ready to be marketed, it will be available for sale through a local real estate agent.
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Finding a property on the Chase Properties website
I believe Chase services a specific REO property. Why can't I find it on the Chase Properties website?
We suggest that you:
  • Verify the current property title information from your source. If the property is not titled to JPMorgan Chase Bank, N.A. or an affiliate (Chase), it may not be serviced by us and won't be available on the Chase Properties website.
  • Visit the Chase Properties website again at a later date. REO properties serviced by Chase are not available on this website until they are listed with a local real estate agent.
  • Please note that properties may be held in the name of predecessor companies, affiliates or other entities for which Chase acts as servicer. For example, if titles are in the name of "Bank One," "Chase Home Finance LLC," "Chase Manhattan Mortgage" or "JPMorgan Chase," the REO property is still serviced by Chase.
The city says "a property is a Chase REO property," but it isn't on the website. How can I obtain information about this property?
The property may not be available for sale because it is still occupied, in redemption, in litigation or unmarketable for some other reason at this time.

Please contact the local real estate agent who has the listing for specific details about the property. Keep in mind that it can sometimes take 30 days or longer for an REO property to become available for sale. For any other questions about REO properties that are believed to be serviced by Chase but are not listed on this site, please call 1-877-584-3290 Monday - Friday 8:00 AM to 8:00 PM Central time.

I'm trying to search for properties in a specific city, but I can't find the city in the "Select City" drop-down list. Why?
The only cities listed in the "Select City" drop-down list are cities where Chase REO properties are located. If a city doesn't appear in the list, it's because we don't have any properties available for sale in the particular city at that time.

Can I find details about a property located at a specific address?
If a property at a specific address doesn't appear, it's because the property is not currently available for sale as a Chase REO. (Note: If the property was acquired recently, the property address may show up in the list of "soon to be available" properties. Make sure to check back.)

Note: The information provided on the Chase Properties website is for informational purposes only and should not be used to make any financial or purchase decisions. Contact the listing real estate agent for further information.

I want more property details than just what's listed here. How can I get more information?
Please contact the local real estate agent who listed the property for more details.

Can I get a foreclosure list?
Due to privacy issues, we don't provide lists of properties in the foreclosure process. You can enter search criteria on the Chase Properties website to see a list of Chase REO properties located in the city or state in which you're interested.

How long does it take after a foreclosure sale for a property to be listed on this site?
The length of time varies due to different state laws and other factors. In general, a property is listed as soon as the title is transferred and ready to be marketed. Please check the Chase Properties website periodically for updates, or create a profile and choose to receive email alerts when a new property matches your search criteria.

Are these properties only listed on the Chase Properties website?
No. The properties listed on the Chase Properties website also may be available on other websites or through your real estate agent. Chase lists REO properties with local real estate agents who typically place them on their regional Multiple Listing Service (MLS). This means that information about Chase REO properties is available to all real estate agents and websites that display properties from the MLS or auction websites.

Who can I contact if I have questions about a property?
All Chase REO properties are listed with a local real estate agent. The local real estate agent is your best source for information about the property. The agent's contact information is listed with the property details on the Chase Properties website.
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Creating and using my Chase Properties profile
How do I set up a profile on the Chase Properties website?
If you don't have a Chase Online profile, you'll need to create a new User ID, Password and ID Number for the Chase Properties website. From the Home tab, click "Create a profile" and select "No" when asked if you have a Chase Online User ID and Password. Then, follow the instructions to create your Chase Properties profile.

I already have a Chase Online profile. Do I need to create a separate User ID and Password to use the Chase Properties?
No. You can use your Chase Online User ID and Password to create your Chase Properties profile and log on to the website. From the Home tab, click "Create a profile" and select "Yes" when asked if you have a Chase Online User ID and Password. Then, follow the instructions to create your Chase Properties profile.

If I update my User ID or email address in my Chase Properties profile, does my Chase Online information change, too?
Yes. If you update your User ID or email address in Chase Properties, your Chase Online information also will be updated. Note: If you have a Chase Online account, you won't be given the option to delete your Chase Properties profile.

What can I do with my Chase Properties profile?
The Chase Properties website allows you to search for Chase REO properties by entering a variety of search criteria. Once you've created your profile, you can save your search criteria so you can refer to it anytime. You also can choose to receive email alerts when a new property matches your search criteria. Once you've logged on, you can visit the Searches & Alerts tab anytime to see or update your saved searches and alerts.

Do I have to create a profile to search for properties on the Chase Properties website?
No, you can search for properties without creating a profile. However, you must have a profile to save your searches and receive alerts from Chase Properties.
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Buying a Chase REO property
Do you sell Chase REO properties directly to the public?
No, our local listing real estate agents coordinate with potential buyers and present all offers to us.

How can I purchase an REO property from Chase?
Offers for Chase REO properties must be made through the listing real estate agent. The contact information for the agent is listed with the property details on the Chase Properties website.

Do you sell your properties at a discount?
We list and sell properties at their fair market value.

I already have a real estate agent. Can I present an offer to you through my real estate agent?
You can ask your real estate agent to write your offer and present it to our local real estate agent, who will then present it to us. The sale of the properties follows standard real estate procedures applicable to the state where the property is located.

Can I make an offer on a property before the foreclosure is complete?
Yes, in some cases a property is listed for sale by its owner prior to a foreclosure sale. You can present a pre-foreclosure offer to the owner's listing agent for the property, not us. If the offer is for less than the amount owed, the offer will require our approval. Your real estate agent should be able to work with you and help you present an offer to the owner's real estate agent.

Can I inspect the property?
You can schedule inspections on the property once you have a fully signed sales contract with us. The inspections will be at your expense and should be scheduled through the listing agent. The Chase REO properties are all offered and sold on an "as-is," "where is," with "all faults" basis and without representation or warranty, so it's important that you schedule any inspections you deem necessary.
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Financing
Do you offer financing options on the Chase REO properties?
Yes, we may offer financing for certain properties listed here. Please contact the Mortgage Banker at your local Chase Bank branch for further details about our financing options.

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Other
I am a real estate agent. Can I list Chase REO properties?
We don't hire real estate agents directly. We utilize selected national providers to manage our REO properties. These providers employ several local agents to market and sell the properties.

Why do you perform a security check?
Our security check helps us ensure your privacy and keep our website secure. Learn more about this type of security check.
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