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Fraud Protection

United ClubSM Card

Fraud Protection

Free yourself from worry with exceptional Fraud Protection benefits that come with your United Club Card.

Zero Liability Protection

Zero Liability Protection means you won’t be held responsible for unauthorized charges made with your card or account information.

Charge disputes

If you were charged in error, we will freeze that charge while we investigate your dispute.

Fraud Alerts

In the case of unusual activity, Chase can notify you by phone, text or email.

Emergency Card Replacement

If your Card is lost or stolen, it will be replaced within one business day inside the U.S., and within two business days outside the U.S. Just call a United Club Cardmember Service Specialist at 1-800-999-6977 or on the international collect line at 1-614-248-2161.

Emergency Cash Services

In the event of an emergency, you’ll be provided with up to $1,000 emergency cash within 24 hours anytime you are traveling inside the U.S. and Canada, and within one business day outside the U.S. and Canada.

For assistance with all United Club Card protection benefits, please call 1-800-999-6977, or the International Collect line at 1-614-248-2161.