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Upgrade FAQs

Upgrade FAQs

Fee related

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When will I be charged the $95 annual fee?

You'll receive a letter in the mail explaining the new fee, when it'll apply, and your right to reject the change for this new product by the end of June 2021.

 

Will my APR change?

Your APR won't change.

 

Can my annual fee be waived or reduced since I'm not traveling?

Your annual fee cannot be waived or reduced. Keep in mind you'll receive 1 free night on your cardmember anniversary that can be redeemed 1 year into the future, and the Bonus Points you earn on your card don't expire as long as your World of Hyatt credit card account is open.

Anniversary / Free Night

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Will my cardmember anniversary date change?

Your anniversary date will stay the same.

 

Will I continue to receive my anniversary free night award every year?

You'll continue to receive your free night award every year after your cardmember anniversary.

 

Will the spend on my Hyatt card count toward the $15,000 spend needed to receive a free night award?

Spend toward the $15,000 free night award begins upon your upgrade to the World of Hyatt credit card.

 

How do I know what my anniversary date is (how do I find out)?

You can get your anniversary date by calling the number on the back of your new World of Hyatt card.

 

Is it possible to earn two free nights in 2021 through the $15,000 spend?

Yes, it's possible. You can earn one free night for $15,000 in spend from January 11th until your cardmember anniversary date. You can earn another free night by spending another $15,000 from your CM anniversary date through December 31, 2021. Beginning January 1st, 2022, the $15,000 spend free night will be earned on a calendar year basis.

 

What's the expiration date on the anniversary night?

Your anniversary free night award expires 1 year from the date it is deposited into your World of Hyatt loyalty account.

 

Can I use the free night award during Hyatt's new "peak" award pricing time?

Yes. For more information go to worldofhyatt.com.

Points

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How many World of Hyatt points will I earn by using the World of Hyatt Credit Card?

For more information on earning World of Hyatt points please go to chase.com/worldofhyatt.

 

What happens to the World of Hyatt Bonus Points I’ve earned on my Hyatt Card?

Bonus Points earned on your Hyatt credit card will be deposited to your World of Hyatt loyalty account.

 

Will I lose my World of Hyatt Bonus Points if I close my account?

All Bonus Points earned prior to closing your account will be deposited to your World of Hyatt loyalty account.

General benefits

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Will I lose any benefits when my Hyatt card is upgraded to the World of Hyatt card?

For more information on World of Hyatt credit card benefits go to chase.com/worldofhyatt.

 

What new benefits will I get when my Hyatt card is upgraded to the World of Hyatt card?

For more information on World of Hyatt credit card benefits go to chase.com/worldofhyatt.

 

Other than the annual fee, what’s the difference between the Hyatt card and World of Hyatt card?

For more information on World of Hyatt credit card benefits go to chase.com/worldofhyatt.

 

Will I keep my Discoverist status?

Yes, you'll keep your complimentary Discoverist status for as long as your World of Hyatt credit card account is open. In addition, the World of Hyatt card offers a path to higher status. You'll receive 5 tier qualifying night credits toward status each year and can earn 2 tier qualifying night credits toward your next status level for every $5,000 you spend. There's no limit to the number of tier qualifying night credits you can earn.

Spend toward status

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Will the spend on my Hyatt card in 2020 count toward earning 2 tier qualifying night credits in 2021?

No. Spend toward tier qualifying night credits begins upon your upgrade to the World of Hyatt credit card.

 

Will I still be able to achieve Explorist status by spending $50,000 in a calendar year?

Explorist status after spending $50,000 in a calendar year is not offered with the World of Hyatt card. However, the World of Hyatt card provides a path to higher status. You'll receive 5 tier qualifying night credits toward status each year and can earn 2 tier qualifying night credits toward your next status level for every $5,000 you spend. There's no limit to the number of tier qualifying night credits you can earn. For more information on World of Hyatt credit card benefits go to chase.com/worldofhyatt.

 

Can I earn a higher tier status by spending on the World of Hyatt Card?

Yes. The World of Hyatt card provides a path to higher status. You'll receive 5 tier qualifying night credits toward status each year and can earn 2 tier qualifying night credits toward your next status level for every $5,000 you spend. There's no limit to the number of tier qualifying night credits you can earn. For more information on World of Hyatt credit card benefits go to chase.com/worldofhyatt.

 

Do the status nights earned via the $5,000 spend count towards Hyatt's milestone awards at 20, 30, 40, 50, 60, 70 nights?

Yes. For more detailed information go to worldofhyatt.com/terms.

Other

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Can I keep my Hyatt card?

You should receive your new World of Hyatt card by the end of January 2021, it'll replace your existing Hyatt credit card. Please securely destroy your existing Hyatt card.

 

When I will receive my new World of Hyatt card?

You should receive your new World of Hyatt card by the end of January 2021, it'll replace your existing Hyatt credit card.

 

Will my Hyatt card stop working at some point?

Your Hyatt credit card will remain active until it expires. For safety and security, we recommend that you securely destroy your existing Hyatt card.

 

Will my account number change?

Your account number will remain the same.

 

Will my expiration date change?

Your expiration on your new World of Hyatt credit card will change.

 

Will my CVV number change?

The CVV on your new World of Hyatt credit card will change.

 

Do I have to do anything with merchants that are on embedded payments from my Hyatt credit card?

You'll need to contact those merchants for which you have automatic bill pay and provide them with your updated card expiration date and CVV number.

 

If I register for the Independent Collection Promotion with my Hyatt credit card, will I still get the $75 statement credit for a February stay using my new World of Hyatt credit card?

Your registration will carry over and you'll still be eligible to receive the $75 statement credit for a February stay using your new World of Hyatt credit card.