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PHONE NUMBERS
Product/Service: Already Have an Account? Call: Interested in a New Account? Call:
Auto Finance Auto Retail/Loan Accounts: 1-800-336-6675

Auto Lease Accounts: 1-800-227-5151
  • Automated Service available 24 hours/7 days a week
1-800-242-7324
M-F 8:30 AM-5:30 PM
Checking, Savings, CDs & ATM/Debit Cards For service on existing accounts: 1-800-935-9935

Representatives available 24 hours per day, 7 days a week

Enter your Debit Card and the same PIN used at the ATM for fast, secure access to your account information.

Download a PDF of the Chase By Phone menu*

Download a printable wallet card of the Chase By Phone Menu*

Deaf & Hard of Hearing Customers:
  • Direct TDD/TTY calls or
  • Relay calls through Telecommunications Relay Services, including video relay service (VRS), Internet Protocol (IP) relay, voice carry over (VCO), and all other operator assisted relay calls:

    TDD Representatives are available at
    1-800-CHASETD or (1-800-242-7383) 7:00 AM to 9:00 PM, local time, 7 days a week

    You may also speak with a Chase Customer Service Representative anytime to report a lost or stolen Chase ATM/Debit Card.
To open a new account:

Representatives available 24 hours per day, 7 days a week

1-877-68CHASE
(1-877-682-4273)
Personal Credit Cards for Online Account Management 1-800-432-3117
24 hours / 7 days a week

From Outside the United States:
1-302-594-8200
24 hours / 7 days a week

Deaf & Hard of Hearing Customers:
  • TDD / TTY
  • 1-800-955-8060
    24 hours / 7 days a week
 
Business Credit Cards for Online Account Management 1-888-269-8690
24 hours / 7 days a week

From Outside the United States:
1-480-350-7099
24 hours / 7 days a week

Deaf & Hard of Hearing Customers:
  • TDD / TTY
  • 1-800-955-8060
    24 hours / 7 days a week
 
Student Loans 1-800-489-5005
M-F 8:30 AM - 8:30 PM ET
 
Home Equity Line of Credit & Loans 1-800-836-5656
M-Th 8:00 AM-12:00 AM ET
F 8:00 AM-11:00 PM ET
Sat 8:00 AM-5:00 PM ET
Sun - Closed
1-888-e4CHASE
(1-888-342-4273)
Investments / Retirement Dial 1-800-392-5749 for information related to investment accounts or brokerage investment retirement accounts

M - F 8:00 AM - 8:00 PM ET
Sat 9:00 AM - 4:00 PM ET

Dial 1-800-935-9935 for information related to retirement bank CD, money market , or savings account

Sun - Sat 7:00 AM - 9:00 PM Local Time
1-800-392-5749
 
Mortgages (Purchase and Refinance) 1-800-848-9136,
M-Th 8:00 AM to 12:00 AM ET
F 8:00 AM to 10:00 PM ET
Sat 8:00 AM to 5:00 PM ET
Sun - Closed
1-800-873-6577
Online Banking Representatives are available 24 hours a day, 7 days a week
1-877-CHASEPC
(1-877-242-7372)
Outside the U.S: 1-713-262-3300

Automated service available 24 hours per day, 7 days a week
Download a PDF of the Online Banking phone menu*

Deaf & Hard of Hearing Customers:
  • Direct TDD/TTY calls, or
  • Relay calls through Telecommunications Relay Services, including video relay service (VRS), Internet Protocol (IP) relay, voice carry over (VCO), and all other operator assisted relay calls:
    Representatives are available at
    1-800-CHASETD or (1-800-242-7383) 24 hours a day, 7 days a week
 
Commercial Banking For questions related to Chase Commercial OnlineSM, contact the Chase
Commercial Online Service Center:
1-877-226-0071
(outside the U.S. 1-713-262-1127)

Mon. - Fri., 7:00 AM to 10:00 PM ET

Or

Contact your Customer Service Professional or Client Service Officer
Contact your Customer Service Professional or Client Service Officer
Business Banking Accounts For service on existing accounts:

Automated service available 24 hours per day/7 days a week
Representatives available 24 hours per day, 7 days a week
Dial 1-800-CHASE38 (1-800-242-7338)
Enter your Account Number, User ID or Debit Card for fast, secure access to your account information.

Download the Business Serviceline Guide*

Download a printable wallet card of the Business Serviceline Menu*
To open a new deposit account or apply for a Business credit product:

Visit your local Chase branch.

Our bankers are available to help you Monday through Friday from 8 AM to 5 PM local time.