Customer Service

Contact Us

If you have a question or concern about your account or wish to request information about our services, please contact us:

By Telephone

If you have a question or concern about your account, please contact us at:
  • Best Buy® Card
      English: 1-877-862-1208
      French: 1-877-862-1209
  • Best Buy® Reward ZoneTM Visa® Card
      English: 1-877-209-9135
      French: 1-877-209-9136
  • Chase Gold MasterCard®
      English: 1-888-502-4273
  • Future Shop® Card
      English: 1-877-862-1214
      French: 1-877-862-1215
  • Marriott Rewards® Visa® Card
      English: 1-866-705-6755
      French: 1-866-705-6777
  • Amazon.ca Rewards Visa Card
      English: 1-866-557-7811
      French: 1-888-514-2015

By Mail

If you have a question or concern about your account, you may write to us:

For Amazon.ca Rewards Visa and Marriott Rewards Premier Visa Cardholders:

JPMorgan Chase Bank, N.A.
Attention: Cardmember Service
P.O. Box 9435, Station 'T'
Ottawa, ON K1G 3V1

By E-mail

When you login to your online account, you can contact us using the Secure Correspondence feature.
  • Once you have logged on, select Account Maintenance from the menu at the top of the screen.
  • Then, select Secure Correspondence from the list of options.

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