Important change to the Rewards Visa Card program

➢  As of March 15, 2018, Chase will be closing all Rewards Visa Card accounts. Please update your credit card information for your account and for any pre-authorized payments before this date.
➢  You will continue to receive your monthly statements until any outstanding balance is paid.
➢  The terms and conditions set out in the Cardmember Agreement for your account will still apply, and the annual interest rate on unpaid balances will not change once the account is closed.
➢  These changes will not impact accounts that have already been closed.
➢  You may have received a letter to notify you of this change.

Frequently Asked Questions

Why are accounts closing?

We are closing accounts as the credit card relationship between JPMorgan Chase Bank, N.A. in Canada and is ending.

How should I pay my outstanding balance after March 15, 2018?

You can continue to make your payments using the following methods:
  • At your financial institution depending on the services available, you can pay by:
    • Online banking
    • Telephone banking
    • Teller or ATM
  • By mail to P.O. Box 4289, Stn A, Toronto, Ontario, M5W 5X3
    • Please make your cheque out to Rewards Visa. Please do not send cash.
    • We need to receive your payment by the Payment Due Date indicated on your statement. All forms of payment require processing time, so please ensure you make your payments promptly as all due dates still apply.

What will happen to my Rewards Visa Card cash back?

As your account will be closed as of March 15, 2018, you will no longer earn cash back on your Rewards Visa Card account after March 14, 2018. If you had unredeemed cash back points on your account prior to closure, we will apply a statement credit to your account for the cash back amount.

Will I need to update my payment methods on

You may need to update your payment methods on Visit to learn more.

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