Account Management

Real-Time Information

Don't wait for your monthly statement to manage your account. Login to Chase Canada Online to see transaction information when it appears on your account.

View current balance & available credit

Login today to get the current picture and have the knowledge to manage your budget.

Review authorizations

Just made a purchase and can't remember the dollar amount or the name of the shop? Login and view today's authorization even before the purchase appears on your account.
Helpful Hint: In some cases, the merchant requests an amount for authorization that is different than your final purchase amount. This is common when you use your card at the gas pump. This is also common when you purchase a meal in a restaurant or shop where a tip is customary.

Review transactions

Your transactions are available online as soon as they are applied to your account. Login and review your transactions before your monthly statement arrives. Also, review your transaction history for up to twelve months.

Update your address & phone number

Getting ready to move? Login and update your address and phone number so that your statement will come to your new home.

Update your PIN

A personal identification number, or PIN, allows you access to cash from your Visa® account. Just login to establish or change your PIN.

Activate Account Alerts

Account alerts keep you informed of events as they happen for your account.

Balance Alerts

Activate these alerts to know when your account balance approaches its credit limit.
(Account Alerts messages are sent to subscribers, based on each customer's preferences, by e-mail each calendar day at approximately 8:00 p.m. Eastern time.)

Available Credit Alerts

With these alerts you'll know how much credit you have available before your next purchase.
(Account Alerts messages are sent to subscribers, based on each customer's preferences, by e-mail each calendar day at approximately 8:00 p.m. Eastern time.)

Payment Due Date Alerts

The Payment Due Date Alert can remind you that a payment is due for your account, allowing you to make your payment by its due date.
(Account Alerts messages are sent to subscribers, based on each customer's preferences, by e-mail each calendar day at approximately 8:00 p.m. Eastern time.)

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