Secure E-mail

Secure E-mail

We will respond within 4 hours. Secure E-mail Form

NOTE: If you see e-mail or an online screen that you believe is fraudulent, learn how to
recognize and report it.

By Telephone

By Telephone

Inside the U.S.
1-800-792-0001
Outside the U.S.
1-302-594-8200

For all other inquiries about your credit card account, please call the phone number listed on your credit card statement or on the back of your credit card.

Our Mailing Address

Our Mailing Address

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850

NOTE: The mailing address is for correspondence only. Payments should be mailed to the payment mailing address.

Dispute a Charge

Dispute a Charge

Cardmembers: Please LOGIN to dispute a charge online or use any one of the contact methods to the left.
Learn more

There are certain transactions you cannot dispute online, such as payments, adjustments, bank fees and transactions already in dispute.

 
 
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