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Secure Email

We will respond within 4 hours. Secure Email Form

NOTE: If you see email or an online screen that you believe is fraudulent, learn how to
recognize and report it.

By Telephone

Inside the U.S.
Outside the U.S.

For all other inquiries about your credit card account, please call the phone number listed on your credit card statement or on the back of your credit card.

Our Mailing Address

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850

NOTE: The mailing address is for correspondence only. Payments should be mailed to the payment mailing address.

Dispute a Charge

Cardmembers: Please login to dispute a charge online or use any one of the contact methods to the left.
Learn more

There are certain transactions you cannot dispute online, such as payments, adjustments, bank fees and transactions already in dispute.