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Small Business

Managing Your Business

Hot Topic: How to Manage Demand

It may be the "most wonderful time of the year", but for many business owners, the holiday rush may also be the most stressful.

Increased numbers of customers can be a holiday blessing, but only if you are ready. There are also holiday lessons that can be applied all year round, no matter how big your business and how many customers or clients you need to please.

Profits in People Relations: Managing demand is often about making customers happy. They may not always be right, but it's up to you to make sure they know you're meeting their needs. Here are five ways to avoid conflict and keep business coming.

A Rewarding Experience: Creating demand is just as important as managing it. Some retailers find that fee-based rewards create loyalty and engage customers. Will a fee-based reward work for you?

How Data Helps Control and Track Demand: Does your company have a clear data strategy? If not, now may be the time. Having a data plan can help you make accurate revenue projections, track customer activity and plan how and when to grow. Here are 3 steps to data-driven success.

The E-Commerce Growth Secret: Managing demand while making the e-commerce shift isn't always easy. But if you're ready to take your business online, you'll need a framework for mastering the digital landscape.

Ready for the Holidays? For some businesses, the holidays drive the majority of sales. If you're one of them, find out how to get your business ready for what could be the busiest time of year.

What I Wish I Knew: Four retail business owners share what they wish they knew when they started their businesses, including ways to manage demand and keep customers coming back. Watch the video.

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