10 Hotel Turndown Services You Can’t Refuse
From Poems to Monogrammed Pillows, Luxuries Make Bedtime an Experience
Move over, mint on the pillow: Now there are even sweeter ways hotels around the world are sending their guests to sleep, like poems, port, and even monogrammed pillows.
Here, are 10 extraordinary turndown services to launch your sweet dreams:
At Capella Washington D.C., a property in the heart of Georgetown along the historic C&O Canal, each room and suite includes a customized evening turndown designed to anticipate a guest's desires. One guest favorite is an in-room macaroon "tree" draped with small bags of delicious macaroons for a sweet night-time treat.
Every night at Lake Austin Spa Resort, a wellness-infused destination spa in Austin, Texas, is empowering, as a “Power Thought" card is placed on each guest's bed at turndown. Some of the sayings include “I release all criticism," “My love and acceptance of others is mirrored to me in every moment" and “It is safe to look within."
It's no wonder the St. Regis Bora Bora Resort is a top destination for couples celebrating their love. Couples can speak with a Romance Concierge to arrange a romantic flower turndown. For newlyweds, a complimentary flower turndown service is included when couples book honeymoon amenities at the resort.
The JW Marriott Marquis Miami has reinvented the traditional turndown service with the its “Nightly Refresh Program." It's a rotation of complimentary amenities fulfilling guests' passions for culture, culinary delights and well-being. The treats include an organic snack bar, essential oils for a relaxing bath, wine tastings, and luxury chocolates.
Le Quartier Francais in Franschhoek, Cape Winelands, South Africa has a sweet way of wishing guests pleasant dreams. Once the housekeeping team has turned down the bed, they attach a brightly-colored note with a handwritten message to the bathroom mirror. The messages say things like “Sweet dreams," “Sleep tight," “Slumber well" and “Good night." Next to the note: a single bloom vase with a freshly handpicked flower from the property's garden.
At RiverPlace hotel in Portland, Oregon, a "Bedtime Butler" delivers a bevy of goodies that include tea, fresh towels, cookies, books for the kiddos, and more. The catch is – you can't request or order it. You never know if or when the Bedtime Butler will pay a visit.
Poetry in Motion
The items taken most often from the guest rooms at Mohonk Mountain House, a historic resort in New Paltz, New York, are not the plush towels or luscious bathroom amenities. It's the nightly poems placed on guests' beds at turndown. All poems are original works written by Frieda Feldman, the official Poet Laureate of Key Largo (and a fan of the Mohonk Mountain House). Quirky, small, and elegant, each poem serves as an invitation to relax and enjoy.
Near the sands of Carmel Beach in California, La Playa Carmel features Ghirardelli chocolate chip cookies and milk for a delicious turndown. The amenity has a historical connection to the newly restored landmark hotel: The property was originally a luxurious mansion built in 1905 by an artist as a gift to his wife, a member of the Ghirardelli family.
At The Peninsula Beverly Hills, turndown service is highly personalized. Those staying in suites are greeted with pillowcases monogrammed with their initials. Pillowcases are stitched in-house, and they're even done in the characters of the guests' native language.
At The Fearrington House Inn, an elegant country retreat on a historic dairy farm just outside of Chapel Hill, North Carolina, guests find a carafe of port and truffles at turndown.
Photo: Getty Images/Westend61 | Janene Mascarella is a New York-based lifestyle journalist. Her work has appeared in a variety of publications, including The Washington Post, CNN, Cosmopolitan, BELLA, Parade, Self, Glamour, Health, Parenting, Working Mother, USA TODAY, and more.