The Chase Advantage – Our Dedicated Team
We're Here for You
Buying or refinancing a home can be overwhelming. But you don't have to do it alone. Our Mortgage Bankers are here to help you at every step of the process.
As you're shopping for a loan, we'll offer guidance and answer your questions. We can help you understand your loan options, assess your needs, and choose the right loan for your situation.
When you're ready to apply, your Mortgage Banker will help you gather all of your supporting documents. We'll keep you informed and answer your questions along the way to make sure your loan experience is the best it can be.
We're Committed to Meeting Your Closing Date
We do everything we can to help make sure you meet your closing date. In fact, we've structured our entire mortgage department for efficiency. We have dedicated teams for homebuyers and others that specialize in refinancing. That means we can process your application faster and close on time.
In fact, of 16 lenders studied, we showed the largest improvement in satisfaction among customers buying homes or refinancing, according to the J.D. Power and Associates 2011 U.S. Primary Mortgage Origination Satisfaction StudySM.