What's Next at Chase
We’re telling the story of how we’re transforming into a product-centric agile organization and, in the process, becoming one of the industry’s most exciting places to build a career in technology, product management, data & analytics and design. Join us as we, highlight some of our most exciting projects and offer a glimpse into the collaborative, customer-obsessed culture that lets our employees help the more than 66 million households we serve every single day. These are dispatches from the Chase employees building the future of banking.
Achieving data autonomy, Part 1: Setting the stage for change
01/01/23 — 9 min read — authored by Tara Paider — In 2018, Chase transformed how we deliver technology solutions. There were several converging strategies: modern, cloud-native architecture; skills and talent; delivery methodology.
The Log4Shell chronicles, Part 1: Holiday frenzy
01/01/23 — 9 min read — authored by Haiying Guo and Panna Pavangadkar — In December 2021, on the eve of one of the busiest shopping and travel seasons of the year, software powering government agencies, health care organizations and banks was suddenly compromised by Log4Shell.
Design in 2023
01/01/23 — 7 min read — authored by Kaaren Hanson — Consistently creating great experiences will not be done by the Design & Customer Experience team alone. We all must lean in and make specific mindsets and behaviors part of our everyday routines and conversations.
More to read
Achieving data autonomy, Part 2: Our pilot phase and the beginning of a modernization journey
01/01/23 — 11 min read — authored by Tara Paider — Our plan was to replace the heritage extract, transform, load (ETL) tooling with a single, cloud-native solution that solved the key challenges we identified. The data technology leadership, along with our architecture and engineering leadership, said "Great. Prove it."
The Log4Shell chronicles, Part 2: Lessons learned
01/01/23 — 9 min read — authored by Haiying Guo and Panna Pavangadkar — After Log4Shell vulnerability exploited a simple logging feature in the open-source library Apache Log4j2, what did we learn from the experience and how do we prevent future vulnerabilities?
Achieving data autonomy, Part 3: Modernization at scale – starting with people
01/01/23 — 7 min read — authored by Tara Paider — One of the goals from the start of our journey was to make sure our 600 legacy ETL engineers could adapt and grow with us as we underwent our transformation.
Meet our team
Meet Gill Haus, Chief Information Officer
01/01/23 — 3 min read — Chase CIO Gill Haus is laser-focused on how Chase can use innovative technology to improve the way customers do business. Read more about opportunities at Chase.
Meet Rohan Amin, Chief Product Officer
01/01/23 — 3 min read — Chief Product Officer Rohan Amin leads product, design, customer experience, data and analytics teams, as well as digital (including the Chase Mobile App and Chase Online) for the bank’s nearly 59 million digitally active customers. Read more about opportunities at Chase.
Welcome to the blog: Next at Chase
01/01/23 — 3 min read — A blog about technology, product, design, data and analytics, and what it takes to build a career at one of banking’s most innovative organizations.