Customer Service for BP Credit Cards

Contact Chase Card Services


Secure Email

We will respond within
4 hours.

Secure Email Form


NOTE: If you see email or an online screen that you believe is fraudulent, learn how to recognize and report it.


Our Mailing AddressChase Card Services
P.O. Box 15298
Wilmington, DE 19850


NOTE: The mailing address is for correspondence only. Payments should be mailed to the payment mailing address.

photo of a phone

By TelephoneInside the U.S.
Outside the U.S.
please contact us collect at


For all other inquiries about your credit card account, please call the phone number listed on your credit card statement or on the back of your credit card.


Dispute a Charge

Cardmembers: Please log in to dispute a charge online or use any one of the contact methods to the left.

Learn more


There are certain transactions you cannot dispute online, such as payments, adjustments, bank fees and transactions already in dispute.

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