Chase ranked #1 for U.S. customer satisfaction

•	Ranked #1 in customer satisfaction among largest U.S. banks for the third consecutive year! - American Customer Satisfaction Index (December, 2014)

About Chase

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.6 trillion and operations worldwide. We serve nearly half of America’s households with a broad range of financial services, including personal banking, small business lending, mortgages, credit cards, auto financing and investment advice. Customers can choose how and where they want to bank; With more than 5,300 branches, 15,500 ATMs, mobile, online and by phone. 


#1 SBA lender

Chase made the most Small Business Association (SBA) lender loans in the U.S. to Women- and Minority-Owned Businesses for three years in a row


#1 in credit cards

#1 credit card issuer in the U.S. based on loans outstanding 


#2 in mortgages

Helping customers buy homes; and servicing the loans

#1 in Digital
  • #1 in mobile banking functionality
  • #1 most visited banking portal in the U.S.
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