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Trip Cancellation/Trip Interruption Insurance*

The following information is a summary only. Please see your Guide to Benefits for complete details.

Benefit Overview

Trip Cancellation provides reimbursement if a covered loss prevents you from traveling on or before the departure date and results in cancellation of the travel arrangements.

Trip Interruption provides reimbursement if a covered loss on the way to the point of departure or after departure causes interruption of your covered trip. It can also provide reimbursement if a trip is postponed due to a covered loss and certain fees are incurred if a new departure date is set.

The information below applies to both benefits. Reimbursement can be provided for pre-paid, non-refundable travel expenses including passenger fares, tours and hotels.

  • Covers trips when travel arrangements for a pre-paid tour, trip or vacation have been purchased with an eligible Chase card or with rewards earned on an eligible Chase card
  • Reimbursement is in excess of any travel insurance purchased, or reimbursement from the occupancy provider or common carrier such as airline, bus, cruise ship, or train

Who’s Covered

  • Cardholder
  • Immediate family members (even if the Cardholder is not traveling with them)

Coverage Amount/Period

Up to $10,000 per covered trip and a maximum limit of $20,000 per occurrence and a maximum benefit amount per 12-month period of $40,000

 

Examples:

  • A family of four charges a covered trip to their Chase card or pays with rewards earned on a Chase card for a covered trip that costs $6,000/person.  If the family experiences a loss of $24,000 for the entire trip, the reimbursement would be $20,000, as that is the maximum limit per occurrence.
     
  • A Cardholder charges a covered trip to their Chase card or pays with rewards earned on a Chase card for a covered trip that costs $6,000.  If the Cardholder experiences a loss of $6,000 for the trip, the reimbursement would be $6,000, as that is less than the maximum limit of $10,000 per covered trip.

 

What’s Covered

This is not an exhaustive list. Examples include:

  • Accidental bodily injury, loss of life, or sickness experienced by the Cardholder, a traveling companion or an immediate family member of the Cardholder or a traveling companion
  • Severe weather that prevents the start or continuation a covered trip
  • Terrorist action or hijacking
  • Jury duty or a court subpoena that cannot be postponed or waived
  • Financial insolvency of the Cardholder’s travel agency, tour operator, or travel supplier

What’s Not Covered

This is not an exhaustive list. Examples include:

  • Travel arrangements canceled or changed by a common carrier, tour operator, or any travel agency unless the cancellation is the result of severe weather or an organized strike affecting public transportation
  • Change in plans or financial circumstances
  • A pre-existing condition
  • Traveling against the advice of a physician
  • A declared or undeclared war
  • Trips that exceed 60 days in duration are not covered

Important Claim Information and Timeframes

  • You, the Cardholder, must notify the travel supplier within 48 hours of receiving advice from a physician that travel is not medically advisable (Trip Cancellation only)
  • You must file a written claim within 20 days after the occurrence (or as soon as reasonably possible)
  • The Benefit Administrator will send you a claim form when you report your loss.  You must submit a completed claim form with supporting documentation within 90 days from the date of occurrence (or as soon as reasonably possible)
Need to Know

Need to know more?

Download your complete
Guide to Benefits.

Or call 1-888-320-9961 for information or to file a claim.

Call 1-888-320-9961

for information or to file a claim.