Video transcript: Send money fast with Zelle® in the Chase Mobile® app
Note:
Cheerful music plays.
On screen:
This video shows text and a mobile device displaying the Chase mobile (registered trademark) app. An illustration of a lightbulb appears, with the title:
On screen:
Helpful Tips: Banking Made Easy.
On screen:
A mobile device displays the word: "Chase" and the Chase octagon symbol.
On screen:
Text appears:
Send Money Fast.
No fees to instantly access your money with Zelle (registered trademark) (registered trademark).
On screen:
Small print Text:
Instant access to funds is available to recipients with an eligible, enrolled Chase account.
On screen:
Now, the mobile device displays the Chase mobile (registered trademark) app's sign-in screen.
On screen:
Sign in to your Chase Mobile (registered trademark) app.
On screen:
A cursor fills in a username and password and then taps the "sign in" button. Now, the mobile device displays the Chase mobile (registered trademark) app, which shows a dashboard with information about different Chase accounts. At the bottom of the screen, five clickable buttons read:
- Account
- Pay & Transfer;
- Plan & Track;
- Benefits;
- (and) Investments.
On screen:
Tap "Pay and Transfer."
On screen:
A cursor taps on that tab and then a screen appears, labeled "Pay and Transfer." The screen displays buttons, marked:
- Pay Bills;
- Send Money with Zelle (registered trademark);
- Wires & Global Transfers;
- Transfer;
- Request/Split with Zelle (registered trademark);
- (and) Deposit Checks;
On screen:
Tap Send Money with Zelle (registered trademark).
On screen:
The cursor taps that button and then a screen appears, labeled "Pay bills and send money with Zelle (registered trademark)." The screen displays recent payment recipients and a list of contacts registered with Zelle (registered trademark).
On screen:
Tap the person you would like to pay. You can also Add a new recipient or Search for someone. All you need is their name, email, or U.S. mobile number. Contacts already enrolled in Zelle (registered trademark) will have the "z" logo next to their name. Recipients must have an eligible account at a participating U.S. bank to use Zelle (registered trademark).
On screen:
The cursor taps on a button showing a contact enrolled in Zelle (registered trademark). A screen labeled "Enter Amount" appears. It displays:
- info regarding the Zelle (registered trademark)-enrolled contact;
- two fillable fields marked "amount" and "message to recipient;
- a drop-down menu marked "Pay from";
- a drop-down calendar marked "Send on";
- a toggle switch marked "repeat payment";
- (and) a button marked "Review & Send."
On screen:
Enter the amount you want to send.
On screen:
The cursor enters an amount of $20.
On screen:
Tap Pay from to choose the account you want to use.
On screen:
The cursor hovers over a menu icon, to the right of the information about the Zelle (registered trademark)-enrolled contact.
On screen:
Tap here to see when you last paid this recipient.
Need to pay the dog walker again next week? You can turn on a Repeat Payment.
On screen:
The cursor turns on the "Repeat payment" toggle and then the screen displays options to set up the repeat payment.
On screen:
Add details on the Frequency, day to Send on, and Duration.
On screen:
You can also add a note in the Message to recipient field to remind them why you're sending them money.
On screen:
Tap "Review & send."
On screen:
The cursor fills in the required details and then taps the "Review & send" button. A verification screen appears labeled "Review." At the bottom of the screen is a button marked "Send it now."
On screen:
Review the details and tap "Send it now" to send the money.
On screen:
The cursor taps the button marked "Send it now" and then a confirmation screen appears. At the bottom of the screen is a button marked "Done."
On screen:
You did it! Tap "Done." You can send money to someone else, if you need to. It's easy to bank on the go with the Chase mobile (registered trademark) app.
We've got more videos to show you how at: chase.com/howto.
Logos:
the Chase octagon symbol
Make More Of What's Yours (registered trademark).
Note:
Legal disclosures:
On screen:
Chase mobile (registered trademark) app is available for select mobile devices. Message and data rates may apply.
Enrollment in Zelle (registered trademark) at a participating financial institution using an eligible U.S. checking or savings account is required to use the service. Chase customers may not enroll using savings accounts; an eligible Chase consumer or business checking account is required, and may have its own account fees. Consult your account agreement. Funds are typically made available in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle (registered trademark) (go to enroll.zellepay.com to view participating banks). Select transactions could take up to 3 business days. Enroll on the Chase mobile (registered trademark) app or Chase Online (service mark). Limitations may apply. Message and data rates may apply.
Zelle (registered trademark) is intended for payments to recipients you know and trust and is not intended for the purchase of goods from retailers, online marketplaces or through social media posts. Neither Zelle (registered trademark) nor Chase provide protection if you make a purchase of goods using Zelle (registered trademark) and then do not receive them or receive them damaged or not as described or expected. In case of errors or questions about your electronic funds transfers, including information on reimbursement for fraudulent Zelle (registered trademark) payments, see your account agreement. Neither Chase nor Zelle (registered trademark) offers reimbursement for authorized payments you make using Zelle (registered trademark), except for a limited reimbursement program that applies for certain imposter scams where you sent money with Zelle (registered trademark). This reimbursement program is not required by law and may be modified or discontinued at any time. Zelle (registered trademark) and the Zelle (registered trademark) related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
JPMorgan Chase Bank, N.A. Member FDIC.
© 2026 JPMorgan Chase & Co.