Video Transcript: Principal Payment
Note:
This video uses text, infographics, and animated illustrations to convey information. Euphoric music plays.
On screen:
Chase.
Logo:
The Chase octagon symbol.
On screen:
At a backyard patio, a little bird watches four diverse young adults play a board game.
On screen:
Make an additional principal payment online.
On screen:
One of the players advances his game piece four spaces on the board. Now, on a laptop computer, a sign-in screen (showing the Chase logo) displays fillable fields to enter a username and password. A blue button reads: Sign in.
On screen:
Sign in to your Chase account.
On screen:
A cursor fills in a username and password and then clicks on the sign in button. An Accounts dashboard appears. It displays tiles labeled:
- Bank Accounts:
- Loans and Lines of Credit;
- Plan, Track, and Manage;
- (and) Help and Support.
The loans tile displays:
- Principal balance;
- Next payment due date;
- (and) Amount due.
It shows two buttons marked:
- Pay mortgage;
- (and) More.
On screen:
From your Accounts dashboard, under Loans and Lines of Credit, select Pay Mortgage.
On screen:
A cursor clicks on the Pay Mortgage button and then a pop-up box appears, labeled Schedule a Payment. The box shows:
- drop-down menus marked Payment Type and Pay From;
- fillable fields marked: Additional principal, and Additional escrow or shortage;
- a calendar marked Payment date;
- (and) two buttons marked Cancel and Pay it.
The cursor clicks on the Payment Type drop-down and three but-tons appear, marked:
- Minimum payment due;
- Principal/escrow /fee only;
- (and) Partial amount.
On screen:
In the Payment type drop-down, select Minimum payment due.
On screen:
The cursor selects that option.
On screen:
Next, in the Additional principal box, enter the additional principal amount you want to pay.
On screen:
The cursor fills in an amount of $100.
On screen:
Confirm the Pay from account and the Payment date are correct. Select Pay it.
On screen:
The cursor clicks the Pay it button and then a verification box appears reading Does everything look OK? It shows details regarding the payment and two buttons marked Back and Pay it.
On screen:
Confirm everything is correct and select Pay it.
On screen:
The cursor clicks the Pay it button and then a confirmation box appears, showing two buttons marked: - Payment activity; - (and) Done.
On screen:
Select Done to close out of the confirmation screen.
On screen:
The cursor clicks on the Done button and then the Account screen re-appears.
On screen:
Your additional principal payment is now scheduled!
On screen:
Now, back on the patio, the four friends continue playing their board game.
On screen:
Pay your loan down faster - now that's a win!
Logo:
The Chase octagon symbol appears.
On screen:
Chase.
Note:
Legal disclosures appear.
On screen:
Equal Housing Opportunity.
All home-lending products are subject to credit and property approval. Rates, program terms and conditions are subject to change without notice. Not all products are available in all states or for all amounts. Other restrictions and limitations apply. Home lending products provided by JPMorgan Chase Bank, N.A. Member FDIC. Copyright 2026 JPMorgan Chase & Co. All rights reserved.