Video transcript: Change or Cancel Automatic Payments from the Chase Mobile App

Note:

This video shows text and a mobile device displaying the Chase Mobile App.

Cheerful synth music plays.

On screen:

An illustration of a lightbulb appears, with the video's title

On screen:

Helpful Tips: Banking Made Easy.

On screen:

A mobile device displays the word: "Chase" and the Chase octagon symbol.

On screen:

Change or cancel automatic payments. It's easy to update your credit card payment on the go.

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The mobile device displays the Chase Mobile App, which shows a dashboard with information about different Chase accounts.

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A cursor clicks on an account tile displaying a Chase Freedom Visa card. A page appears showing information regarding that account.

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Tap: "Show details."

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The cursor clicks on the link, which provides account details, a button marked "automatic payments," and a link marked "manage."

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Tap: "manage," next to "Automatic payments."

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A page appears labeled: "Automatic payment details," with information about payment amount, source, and date.

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Tap "Edit" to make changes or cancel.

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The cursor clicks on "Edit" at the top right of the screen, making the information on the page changeable.

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To change your payment amount, select: "Pay amount." To change the account funding your payment, select: "Pay from." To cancel your automatic payments, select: "Turn automatic payments off." After you've made all your changes, tap "Done" to save them.

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The cursor clicks "Done" at the top right of the screen.

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Does everything look OK? Read our terms and check the box. Then tap "Update automatic payments."

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The cursor clicks on a service agreement box and then clicks a blue button labeled "Update automatic payments," at the bottom of the screen.

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You're all set! Your payment changes have been made.

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The mobile device displays the word: "Chase" and the Chase octagon symbol.

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It's easy to bank on the go with the Chase Mobile app. We've got more videos to show you how at: Chase.com/howto.

Chase. Make More Of What's Yours (Registered trademark).

Note:

Legal disclosures appear.

On screen:

Chase Mobile (registered trademark) app is available for select mobile devices. Enroll in Chase Online (service mark) or on the Chase Mobile app. Message and data rates may apply. Deposit and credit card products provided by JPMorgan Chase Bank, N.A. Member FDIC. JPMorgan Chase Bank, N.A. Member FDIC.