On screen:
See what our customers are saying about Chase Payment Solutions.
Retailer Meredith Jaye relies on Chase Customer Insights to help drive smarter business decisions.
Logo:
The Chase octagon symbol.
Kim Fuller:
We were on vacation and I was inspired by a small boutique there. And I knew right then this was what I wanted to do.
On screen:
Kim and Cullen Fuller, owners of Meredith Jaye and Chase Payment Solutions customers sitting on a couch in their store.
Kim Fuller:
I would describe Meredith Jaye as a happy place, and that is why customers have shopped with us for over 20 years.
On screen:
Kim fuller handing a Meredith Jaye shopping bag to a customer in her store.
Meredith Jaye employee adjusting jewelry on a mannequin display, cloth napkins on a strawberry display stand, adjusting in Meredith Jaye Store.
Kim Fuller:
We’ve always led with intuition, but we knew we weren’t seeing the whole picture. We needed data.
On screen:
Kim and Cullen Fuller, owners of Meredith Jaye and Chase Payment Solutions customer sitting on a couch in their store.
Cullen Fuller:
I mentioned this to our Chase Payments Solutions advisor. He informed me that the Customer Insights was available free to us. Customer Insights is very easy to use. It allows us to look at the different data. From buyer demographics to Geographic location and our transaction times,
On screen:
Customer Insights Buyer Demographics dashboard.
Customer Insights Customer Location dashboard.
Customer Insights Transaction Times dashboard.
Cullen Fuller:
It has aided in our staffing to save 20% on our weekly payroll
On screen:
Lady reorganizing the cloths in Meredith Jaye store and helping a customer.
Kim Fuller:
Of course, it was scary to change your credit card processing.
On Screen:
3 cashiers at billing counter scanning items and processing payments on credit card machines.
Cullen Fuller:
We had just spent about $25,000 on equipment with our previous processor.
Kim Fuller:
But once we got Chase Customer Insights from our initial location, it became clear that we needed to switch all of them.
On screen:
Kim and Cullen Fuller leaving the store
Kim Fuller:
We’ve always listened to our customers, but with chase Customer Insights we truly hear them.
Logo:
The Chase octagon symbol.
On screen:
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Chase Payment Solutions
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Note:
Legal disclosures appear.
On screen:
The insight are based on aggregated and de-identified transactions processed by Chase Payment Solutions and from select Chase debit and credit cards. The testimonials in this video are the sole opinions, findings or experience of our customer and not those of JPMorgan Chase Bank N.A. or any of its affiliates. These opinions, findings or experiences may not be representative of what all customers may achieve JPMorgan Chase Bank N.A. or any of its affiliates are not liable for decisions made or actions taken in reliance on any of the testimonial information provided. "Chase," "JPMorgan," Chase logo and Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A., JPMorgan Chase Bank, N.A." is a wholly-owned subsidiary of JPMorgan Chase & Co. Member FDIC. Equal Housing Lender