Video transcript: Auto eContracting Benefits

Note:

Background music plays.

On screen:

This video opens with an animation showing cars parked on the lot of an auto dealership on a sunny day.

Narrator:

Car buyers want to sit behind the wheel of a new vehicle and learn about its features. But, they want the car buying process and the paperwork to be easier.

On screen:

One of the cars appears on a touchscreen tablet under a big green button reading, 'Buy.' An animated man smiles and swipes through more vehicle options.

Narrator:

eContracting can help you make that happen. By leveraging eContracting, you can provide your customers with the excellent digital service they increasingly expect and get your funding faster.

On screen:

The man swipes to a blue hatchback, and clicks 'Buy.' His tablet screen reads: 'Congratulations on purchasing your new car!' Then, a woman sitting at her desk frowns as she clicks and types on her computer keyboard. Paperwork piles up beside her.

Narrator:

At Chase, we know that customer satisfaction matters and we’ve seen how eContracting helps dealers to eliminate some traditional pain points for customers, like too much paperwork.

On screen:

The stacks of papers vanish, and the dealer smiles. A dialogue box with a Chase logo reads: 'eContract signed!'

Narrator:

eContracting helps you connect seamlessly with us and ensure your customers’ financing needs are met, whether they’re shopping at your dealership or online.

On screen:

A cursor clicks on 'eContracting,' and a list of bullet points pop up beside the dealer at her computer:

Narrator:

Say goodbye to

And say hello to

On screen:

The dealer smiles in awe as her clean desk and computer shine.

Narrator:

eContracting will help you create a cleaner, quicker, and more accurate funding process.

On screen:

The buyer appears in a circle, and lines representing text appear beside him.

Narrator:

When a customer enters the data for their financing application, that data transfers seamlessly to Chase along with their signed documents.

On screen:

Arrows appear, running from the buyer to another circle with the Chase logo. Signed papers zoom into the circle with the logo.

Narrator:

That automatic data transfer reduces the potential for errors and your waiting time.

On screen:

Now, the circle with the Chase logo connects to a circle with the dealer. A green check mark appears between them, reading: 'e-Verified.'

Narrator:

You'll receive an immediate electronic verification followed by faster funding when we receive an error-free complete funding package

On screen:

More icons zoom into the dealer's circle. Then, the buyer smiles as he holds his tablet and scrolls through his eContract.

Narrator:

Combine eContracting with remote signing to streamline the financing process and provide the signing experience customers expect, all while saving money for your business and increasing customer satisfaction.

On screen:

The buyer uses his finger to e-sign, and a green check mark appears with text: 'Contract received.' At the dealership, the buyer smiles and waves from beside his new car. The dealer waves back from inside.

Narrator:

Talk to your Chase Dealer Relationship Manager about how eContracting can help you focus on what you do best: putting each customer behind the wheel of the right vehicle.

On screen:

The buyer drives off in his new car.

On screen:

The Chase logo appears over cycling text: Make more of your auto, credit cards, investing, banking, home, business, experiences. Chase: Make more of what's yours.' For more information, contact your Dealer Relationship Manager.

Note:

Smaller text reads:

On screen:

Official program bulletins for standard programs available on dealertrack.com and routeone.com. JPMorgan Chase Bank, N.A. Member FDIC. Copyright 2026 JPMorgan Chase & Co.