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Help for our customers struggling to make their mortgage payments

Call us as soon as possible at 1-866-550-5705 and send us your application for mortgage assistance so we can determine if you are eligible for a program to help make your mortgage payments more affordable or avoid foreclosure.

Chase Military Services Hotline

Chase offers assistance with any account-related matters from our dedicated Chase Military Services Team. Our team is staffed by trained experts who are knowledgeable about SCRA benefits, Military POAs, Military Allotments, Transport Permission letters and other matters related to military life.

If you are Military Service member or family member, seeking assistance with your Chase Mortgage, our dedicated customer service hotline is open to serve you 24 hours a day, seven days a week by calling 1-877-469-0110.
Overseas: 1-318-340-3308 (collect). TTY: 1-800-582-0542.

Learn more about the Chase Military Program.