We are working to improve the Chase Sapphire Preferred ® card to match the growing travel interests of our customers. As a result, we are discontinuing some of the old to make room for the new.
Thank you for being a loyal customer.
Your coverage has been increased from a maximum of $5,000 to $10,000 per covered trip. If your trip is canceled or cut short by sickness, severe weather or other covered situations, you can be reimbursed up to $10,000 per trip for your prepaid, nonrefundable travel expenses, including passenger fares, tours and hotels.*
Your Auto Rental Collision Damage Waiver has been enhanced from secondary coverage to primary. So if the unexpected occurs, you can now rely on an enhanced level of coverage. Decline the rental company’s collision insurance and charge the entire rental cost to your card. Coverage is primary and provides reimbursement up to the actual cash value of the vehicle for theft and collision damage for most rental cars in the U.S. and abroad.*
Now you can access your rewards from your desktop, laptop, tablet or mobile phone.
We added in-depth travel guides for destinations around the world with recommendations for hotels, restaurants and activities.
We have tailored the site for you based on your previous redemptions and where you like to shop.
Now you can favorite hotels, activities, retailers, gift cards and more so it’s easier to redeem for them when you have enough points.
After 12/31/2015, you will no longer earn the 7% Annual Points Dividend. You will be awarded your final 7% points dividend in early 2016. You can still continue to enjoy the many other ways to be awarded rewards such as 2X points on travel and dining and 1 point on all other purchases.
You can continue to redeem your rewards points for cash through a statement credit or direct deposit into an eligible checking or savings account. Rewards check redemptions will no longer be available after 11/15/2014.
You will continue to earn an extra 1 point for each $1 of airfare and hotel accommodations booked through Chase.com/UltimateRewards until 12/31/2015. After that, you will no longer earn an extra point. We may periodically offer ways for you to earn bonus points through the program.
We modified some of the existing features:
We've discontinued underutilized features:
Effective 9/21/2014, we’ve changed the name of the agreement and clarified how the program works. The new version can be found here or by calling the number on the back of your card to get a copy. Along with the other changes mentioned in this communication, we have added details about how we will tell you about changes, what points are worth, when your use of Ultimate Rewards may be suspended, how you can lose your points, responsibilities related to the rewards you obtain, and the law applicable to the agreement.