Ultimate RewardsSM Frequently Asked Questions

Ultimate Rewards Frequently Asked Questions

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About the Program





Rental Cars


Point Transfer

  • Which Chase credit cards are eligible for point transfer?
  • What are the benefits of transferring points?
  • What are the participating frequent travel programs?
  • How do I transfer points?
  • How long does it take for points to transfer?
  • Can I transfer my points to someone else's frequent travel account?
  • Are there any restrictions to point transfer?
  • What if I change my mind after completing the point transfer?
  • What if I don't see "Point Transfer" in the top navigation of the Ultimate Rewards site?

Chase Ultimate Rewards Shop with Points Overview

Gift Cards

Cash Back

  • How do I get cash back?

Earn Faster at the Ultimate Rewards Mall

Combine Points

  • Can I combine the points I earn from other Chase Ultimate Rewards cards?
  • Where can I combine points?
  • Can I undo a combined points order?