Roadside Dispatch*

The following information is a summary only. Please see your Guide to Benefits for complete details.

Benefit Overview

  • Provides access to a variety of roadside assistance services while traveling in the U.S. and Canada
  • Available 24 hours a day, 365 days a year by calling 1-800-847-2869
  • Additional fees for services (if applicable) will be charged to Cardholder’s Chase card

What’s Covered

For a flat fee per service call, the program provides:

  • Towing – up to 5 miles
  • Tire Changing – must have good, inflated spare
  • Jump Starting – battery boost
  • Lockout Service (no key replacement)
  • Fuel Delivery – up to 5 gallons (cost of fuel not included)
  • Winching (within 100 feet of paved or county maintained road only)

Who’s Covered

  • Cardholder

Vehicles Covered

  • Rates apply to vehicles up to one ton gross vehicle weight only

What’s Not Covered?

This is not an exhaustive list. Examples include:

  • Emergency road service is not available in areas not regularly traveled, in “off-road” areas not accessible by ordinary towing vehicles, or for over one-ton capacity trailers, campers, or vehicles-in-tow

Note: Service providers supplying emergency roadside assistance and towing are independent contractors and are solely liable for their services.

Need to Know

Need to know more?

Download your complete
Guide to Benefits.

Or call 1-800-847-2869 for information or assistance

Call 1-800-847-2869

for information or assistance