chase

Price Protection*

The following information is a summary only. Please see your Guide to Benefits for complete details.

Benefit Overview

  • Provides reimbursement for the difference in price on eligible items purchased in the U.S., when the identical item is advertised for less in print or online within 90 days of the original purchase price
  • The item must be purchased with an eligible Chase card or rewards earned on an eligible Chase card
  • Coverage is secondary to and in excess of store policies offering low-price guarantees or any other form of refund for price differences

Who's Covered

  • Cardholder

Coverage Amount

  • Up to $500 per item, maximum $2,500 per year
  • Up to $50 per item and $150 per year, per account for advertisements of cash only, close-out, liquidation, and going-out-of-business sales

Advertisements Not Covered

  • Advertisements for flea markets, fire sales, limited quantity promotions, seasonal sales or auctions
  • Advertisements of sales of seasonal or discontinued items including, but not limited to, holiday decorations, clothes, or costumes

What's Not Covered

This is not an exhaustive list. Examples include:

  • Boats, automobiles, and any other motorized vehicles and their motors, equipment, and accessories
  • Cell phone service agreements and cell phone contracts
  • Items previously owned, sold "as is," and refurbished items
  • Items purchased for resale, professional, or commercial use
  • Items purchased outside of the United States
  • Jewelry, antiques, collectible items, rare or one-of-a-kind items, special order items, custom items, and tailored items
  • Price differences involving manufacturer and/or merchant rebates, shipping and handling fees, and sales tax, if any

Important Claim Information and Timeframes

  • You, the Cardholder, must call the Benefit Administrator within 21 days of the date of the advertisement
  • The Benefit Administrator will send you a claim form when you report your loss, you must submit a completed claim form and supporting documentation within 45 days of requesting the claim form
  • The printed or non-auction internet advertisement must include a description of an item identical to the one purchased along with the sale price, the store or dealer's name and the date(s) the sale is in effect
  • Sale date in the advertisement must be within 90 days after the original purchase date
Need to know more?

Need to know more?

Click here to download your Guide to Benefits.

Or call 1-888-320-9656 for information or to file a claim.

Call 1-888-320-9656

for information or to file a claim.