chase

Extended Warranty Protection

Benefit Overview

  • Extends the time period of the U.S. manufacturer’s warranty by one additional year, on eligible warranties of three years or less when item is purchased with an eligible Chase card or with rewards earned on an eligible Chase card
  • Coverage is secondary to any service contract or extended warranty you have purchased or received
  • As an option, Cardholders who register their products with the Benefit Administrator can keep their important warranty information on file for easier access

 Who’s Covered

  • Cardholder
  • Recipients of gifts purchased by the Cardholder

 Coverage Amount

  1. Up to $10,000 per claim, maximum $50,000 per year

 

What’s covered?

  • Eligible items with a valid original manufacturer-written U.S. repair warranty of 3 years or less
  • Gifts purchased with your eligible Chase card that meet the terms and conditions of the benefit
  • Items purchased outside the United States are covered as long as they are purchased with your account and the eligible item has either a valid original manufacturer- written U.S. repair warranty of 3 years or less, a store-purchased dealer warranty, or an assembler warranty

 What’s Not Covered

This is not an exhaustive list. Examples include:

  • Boats, automobiles, aircraft and any other motorized vehicles
  • Items purchased for resale 
  • Used or pre-owned items
  • Computer software

 Important Claim Information and Timeframes

  • You, the Cardholder, must notify the Benefit Administrator within 90 days of the product’s failure
  • The Benefit Administrator will send you a claim form when you report your loss; you must submit a completed claim form and supporting documentation within 120 days of the product failure
  • Once your claim has been verified, the item will be repaired or replaced at the Benefit Administrator’s discretion
  • Only valid and reasonable repairs made at an authorized repair facility are covered
Need to Know

Need to know more?

Click here to download your complete Guide to Benefits.

Or call 1-888-320-9656 for information or to file a claim.

Call 1-888-320-9961

for information or to file a claim.