Emergency Medical and Dental Benefit*

The following information is a summary only. Please see your Guide to Benefits for complete details.

Benefit Overview

  • Provides reimbursement for eligible medical expenses relating to emergency treatment for sickness or accidental injury during a covered trip that are not covered by your medical insurance
  • Provides up to $75 per day for a hotel room if upon your release the physician determines you cannot travel immediately
  • Provides coverage when the covered trip has been purchased with an eligible Chase card or with rewards earned on an eligible Chase card and trip includes travel on a common carrier such as an airline, bus, cruise ship or train
  • Coverage is supplemental to and in excess of the cardholder’s medical insurance and any other valid and collectible insurance or reimbursement

Who’s Covered

  • Cardholder
  • Cardholder’s spouse or domestic partner or legally dependent children under 18 years old (25 if enrolled as a full-time student at an accredited institution)

Coverage Amount

  • $2,500 (subject to a $50 deductible)
  • $75 per day for hotel convalescence, up to five days (if ordered by the attending physician before returning home)

What’s Covered

  • The necessary services of a legally qualified physician, surgeon, nurse, dentist, or osteopath
  • Hospital/operating room charges
  • Charges for anesthetics, x-ray exams or treatments, and lab tests
  • Ambulance services
  • Drugs, medicines, and therapeutic services and supplies

What’s Not Covered

This is not an exhaustive list.  Examples include:

  • Non-emergency services, supplies, or charges
  • Care not rendered by hospitals and physicians or dentists
  • Care that is experimental/investigative in nature
  • Any countries which may be determined by the U.S. Government from time to time to be unsafe for travel (contact benefit administrator for current list)
  • Care not medically necessary as determined by the Benefit Administrator

Important Claim Information and Timeframes

  • Immediately call the Benefit Administrator. You, the Cardholder must notify the Benefit Administrator within 90 days from the date of occurrence
  • Treatment must be provided during the covered trip and stem from the recommendation of an attending physician
  • Trip duration must be between 5 and 60 days and you must be 100 miles or more from home
  • The Benefit Administrator will send you a claim form.  You must submit a completed claim form with supporting documentation within 180 days from the date of occurrence
Need to Know

Need to know more?

Download your complete
Guide to Benefits.

Or call 1-888-675-1461 for information or to file a claim.

Call 1-888-675-1461

for information or to file a claim.