Emergency Medical and Dental Benefit*

The following information is a summary only. Please see your Guide to Benefits for complete details.

Benefit Overview

  • Provides reimbursement for eligible medical expenses relating to emergency treatment for sickness or accidental injury during a covered trip that are not covered by your medical insurance
  • Provides up to $75 per day for a hotel room if upon your release the physician determines you cannot travel immediately
  • Provides coverage when the covered trip has been purchased with an eligible Chase card or with rewards earned on an eligible Chase card and trip includes travel on a common carrier such as an airline, bus, cruise ship or train
  • Coverage is supplemental to and in excess of the cardholder’s medical insurance and any other valid and collectible insurance or reimbursement

Who’s Covered

  • Cardholder
  • Cardholder’s spouse or domestic partner or legally dependent children under 18 years old (25 if enrolled as a full-time student at an accredited institution)

Coverage Amount

  • $2,500 (subject to a $50 deductible)
  • $75 per day for hotel convalescence, up to five days (if ordered by the attending physician before returning home)

What’s Covered

  • The necessary services of a legally qualified physician, surgeon, nurse, dentist, or osteopath
  • Hospital/operating room charges
  • Charges for anesthetics, x-ray exams or treatments, and lab tests
  • Ambulance services
  • Drugs, medicines, and therapeutic services and supplies

What’s Not Covered

This is not an exhaustive list.  Examples include:

  • Non-emergency services, supplies, or charges
  • Care not rendered by hospitals and physicians or dentists
  • Care that is experimental/investigative in nature
  • Any countries which may be determined by the U.S. Government from time to time to be unsafe for travel (contact benefit administrator for current list)
  • Care not medically necessary as determined by the Benefit Administrator

Important Claim Information and Timeframes

  • Immediately call the Benefit Administrator. You, the Cardholder must notify the Benefit Administrator within 90 days from the date of occurrence
  • Treatment must be provided during the covered trip and stem from the recommendation of an attending physician
  • Trip duration must be between 5 and 60 days and you must be 100 miles or more from home
  • The Benefit Administrator will send you a claim form.  You must submit a completed claim form with supporting documentation within 180 days from the date of occurrence
Need to Know

Need to know more?

Download your complete
Guide to Benefits.

Or call 1.800.390.4235 for information or to file a claim.

Call 1.800.390.4235

for information or to file a claim.