Michael and Kathleen

Michael and Kathleen wrote to us to express their appreciation for joint efforts and teamwork displayed in the Alhambra Branch Office during their refinance process:

Dear Chase Home Finance,

We wanted to thank you for helping us refinance our home in Pacifica. We had our first mortgage with Chase and we were happy with the service. Your loan officers were very helpful and informative, and helped us to understand the Chase products. You introduced to us a special product Chase had for Union members, which is great since Kathleen is in the Teamsters Union.

We really appreciated the extra mile you went for us and your fantastic follow-through. Although the office is in Alhambra and we were in the San Francisco Bay area, it seemed like there was no distance between us!
Again, thank you for all of your help. If we have any needs for additional mortgage assistance, we will be sure to contact you… and refer you to our friends and family!

Sincerely,
Michael and Kathleen

Submitted by the Alhambra California Branch Office