Online Banking Security
Chase is serious about safeguarding your personal information
online. As a security measure, you may access your account information online
from the Chase website only if you have registered with Chase Online.
Chase Online Banking uses Secure Socket Layer (SSL) technology to encrypt your
personal information such as User Ids, Passwords, and account information over
the internet. Any information provided to you is scrambled en route and decoded
once it reaches your browser.
Enroll
for Chase Online here. If you have not enrolled and wish to review your
account information, you may write to the address listed on your account statement,
call 1-800-CHASE24 or
visit one of our branches.
The internet is and will continue to be the source of many new opportunities.
Those who get the most out of those opportunities will be those who use them wisely.
Although the information below is not exhaustive, it contains some key points
that will help you use the internet in a more secure manner. Use these points
with caution and good judgment.
Submitting Forms Online
Information you provide via electronic forms on the Chase
website is secure and encrypted in most instances. In other words, it is scrambled
en route and decoded once it reaches Chase. You may check that your web session
is secure by looking for a small lock symbol usually located in the lower corner
of your web browser window. Current versions of leading web browsers indicate
when a web page is encrypted for transmission through this symbol. You may also
look for the letters "https://" at the beginning of your website URL
in your web browser. The "s" means that the web connection is secure.
Sending E-mail to Chase
E-mail sent within the Chase.com website and Chase Online
is secure. However, e-mail sent to us through other means may not be secure unless
we advise you that security measures will be in place prior to your transmitting
the information. Therefore, we ask that you do not send confidential information
such as social security or account numbers to us via an unsecured e-mail. Such
communications should be sent to us via postal mail or you may call 1-800-CHASE24
or visit one of our branches.
Links to Third Party Websites
Chase is not responsible for the information practices
employed by sites linked to or from our website. In most cases, links to non-Chase
websites are provided solely as pointers to information on topics that may be
useful to the users of the Chase website. Third party websites may have different
privacy policies and/or security standards governing their sites.
Security Enforcement
Employee Conduct
The Chase Corporate Code of Conduct expresses our absolute
commitment to integrity, our related corporate values and ethical standards
and the associated business conduct we expect from all our employees.
The Code of Conduct includes very specific guidelines concerning the safeguarding
of confidential information, which includes customer information. In general,
these guidelines limit employee access to confidential information, and
limit the use and disclosure of such information to specifically authorized
processes and transactions. If it is determined that employees have violated
the Code of Conduct, corrective action may be taken, including immediate
dismissal.
Verification of Practices
Periodically, our operations and business practices
are reviewed for compliance with corporate policies and procedures governing
the confidentiality of information. These reviews are conducted by our
own internal staff, Chase auditors who report directly to the Chase Board
of Directors, external accounting and auditing firms and government regulators.
Included in these self-assessments and examinations are reviews of the
controls and safeguards related to consumer privacy which are described
in our Chase Privacy
Policy and Chase Online
Consumer Information Practices.
Consumer Recourse
If you believe we have not complied with our stated privacy
policies concerning our usage of personally identifiable information that we
may collect over the Internet, or that information we have provided to you based
upon your Internet activity is inaccurate, you may Contact Us.
Children Visiting Our Website
Our website is directed at customers and potential customers, most of whom are
adults. However, children may access our website and provide information. For
example, they may request information concerning our products and services and
apply for certain products and services such as student loans. Should children
access our website, we are confident that parents will not judge any of the information
provided as objectionable for viewing by their children. Parents can avail themselves
of various software packages that are available to prevent their children from
accessing websites which they deem to be inappropriate. Parents can choose to
utilize this and other methods to limit the websites to which their children have access.
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