Banking with Chase OnlineSM is safe, secure and guaranteed. Our guarantee applies to transfers to or from your personal Chase checking and savings account initiated through the Online Bill Payment and Transfer Service - everything that's within our control.
100% of any unauthorized online use of your consumer deposit account if you tell us within two days of your discovery of the usage.
Chase cannot cover the below items under the 100% guarantee, because they are beyond our control:
Failing to completely exit the service when you're done with your session or away from your computer.
Your negligent handling of your User ID and Password.
Product offerings and features may differ among different geographic locations. This site is directed at persons in the US only. Persons outside the US may visit Chase International Financial Services.